New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,773)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,773)

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5 Star

86%

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1 Star

There were so many delays in this transaction. From contract to close, it was a total of 72 days. Started off with ample communication between my team and the lender. Client went from qualifying for GA Dream to not qualifying, and then back...

Made the process easy and answered all of our questions.

Reply from New American Funding - Tony Collier

March 26th, 2026 12:44 PM

I'm pleased to hear that you found the process easy and that I could answer all your questions, Jayme. It's important to me to provide clarity and support throughout. If there's anything else you need or any further assistance required, feel...

From start to finish Michael was great also was available for questions and anything we needed for this transaction. I will def refer him to my clients.

Quick close. Smooth process.

Matthew was excellent. I would have never taken out a loan if it was not for him. He made me feel he could be trusted and he understood my situation. Compassionate. Caring. Very professional.

Reply from Matthew Kleiner

April 3rd, 2026 03:47 PM

I appreciate your kind words, Kristie. It's rewarding to know that you felt comfortable and well-supported during the loan process. Building trust and understanding each individual situation is important to me, and I'm glad it made a difference...

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Reply from Matt Perry

April 3rd, 2026 02:27 PM

Thank you for your rating. If you have any feedback or need further assistance, please feel free to reach out to me.

I had a great experience working with Tony as my loan officer. He consistently maintained a positive and friendly attitude, which made the entire process much more comfortable and stress-free. Tony communicated clearly and effectively every...

Reply from New American Funding - Tony Collier

March 26th, 2026 12:47 PM

It's great to hear about your positive experience, Auclair. I'm glad I could make the process more comfortable and less stressful for you. Staying transparent and communicative is important to me, so I'm pleased that it made a difference in...

He kept me informed throughout the whole process and was very responsive!

Reply from New American Funding - Michael Troi...

March 23rd, 2026 07:33 PM

I'm really glad to hear that you felt well informed and found my responsiveness helpful, Kathy. It was a pleasure working with you, and I'm grateful for your positive feedback. If you need any further assistance in the future, don't hesitate...

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Reply from John Bordon

April 2nd, 2026 03:44 PM

I'm grateful for the high rating. If there’s anything specific you'd like to share or discuss, please feel free to reach out.

Willard chubb

Reply from Willard Chubb

April 2nd, 2026 03:27 PM

I appreciate the recognition, Tashina. If there's anything further I can assist you with, just let me know.

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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