New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,772)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,772)

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5 Star

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He was professional but also understanding. Very relatable and knowledgeable. I felt like I can reach out with any concern and feel comfortable knowing I would get a realistic response that is very professional at the same time. Great to work...

Reply from New American Funding - Mitch Baker

April 17th, 2026 03:48 PM

I'm grateful for your kind words, Bernardo. It's appreciated to hear that you felt comfortable reaching out and valued the professionalism and understanding I aim to provide. Knowing that you found the experience relatable and knowledgeable...

Great experience

Reply from Pat Damian

April 27th, 2026 02:03 PM

I'm grateful to hear you had a great experience, Apoorv. If there's anything else I can help with, feel free to let me know.

Everyone involved in the process made the home buying process easy to understand. I was always informed and always replied back to quickly with any questions I had

Reply from New American Funding - Deborah Jury

April 16th, 2026 03:34 PM

I'm grateful for your kind words, Matthew. I'm glad to hear that the home buying process was clear and that you felt well-informed throughout. If you have any more questions or need further assistance, please feel free to reach out.

more initiation of communication. Updates on the process of the loan. a customer, I felt like I was very quick to get in all the information that was required that the communication on your end was slow and was only in response to my request....

Reply from Brittany Richitt

April 24th, 2026 02:11 PM

Michele, I appreciate your feedback and apologize for any delays you experienced in communication. Ensuring a smooth process is important to me, and I'll work on improving this aspect. If you have any further concerns or need assistance, please...

Faster. Younwould have thought we were browwoung 1 million dollars. Also got to closing appointment With attorney and he didn't have paperwork to close. Terrible. We had to reschedule it. Not very convenient.

Reply from Brittany Richitt

April 24th, 2026 07:35 PM

Joyce, I'm sorry to hear about the inconvenience you faced with the closing appointment. I understand how important a smooth process is, and I apologize for any frustration this may have caused. Please feel free to reach out to me directly...

More communication, closed escrow late, no accountablty, ask several times for missing info in advance via email, voice mail no response, from start of pre approval, problem after problem. Used your company prior, why took a chance. NEVER REFFER...

Reply from Jack Molskow

April 24th, 2026 02:35 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Buying a home was very daunting but the entire process was easy. Everything was straight forward, communication was great. Everything could take place outside of my working hours so I never had to miss work to accomplish anything needed on...

Reply from John Bordon

April 24th, 2026 01:17 PM

Alicia, I'm glad to hear that the process felt easy and well-communicated for you. It's important to me that everything fits your schedule without causing any inconvenience. If you ever need further assistance, I'm here to help.

Mick work was above and beyond our expectations! He asked for a last chance and give him a try that he can get a loan for us using our business income. Many others companies and other co workers of Mick tried for more than two years and after...

Reply from Mick Everson

April 23rd, 2026 01:06 PM

I'm grateful for your kind words, Sergio and Liz. It's wonderful to hear that I could help you secure a loan using your business income after previous challenges. I appreciate your patience and trust throughout the process. If there's anything...

Transparency and just having the process take so long. Needing timely answers and not switching loan officers in the middle of the process

Reply from Reginald Matthews

April 22nd, 2026 06:39 PM

Laurie, I appreciate your feedback regarding the transparency and the time it took for the process. I understand how important timely answers and consistency in communication are. Please reach out to me directly if you’d like to discuss this...

Easy to talk to. Helped me with anything i needed. Went above and beyond

Reply from Matthew Kleiner

April 21st, 2026 02:41 PM

I'm grateful for your feedback, Chad. I'm happy to hear that you found it easy to communicate with me and felt supported throughout the process. Going above and beyond for my clients is always my goal. If there's anything else you need, feel...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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