New American Funding - Broadview Heights, OH

Broadview Heights, OH

4.74

(1,775)

Mortgage

Mortgage Loan Officer

Contact Info

(234) 259-5911

Broadview Heights, OH

https://www.newamericanfunding.com

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4.74

(1,775)

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GREAT experience

Reply from New American Funding - Joseph Longo

April 16th, 2025 01:09 AM

I'm thrilled to hear that you had a great experience, Hajer! Our team at New American Funding strives to provide the best possible service to our customers, and it's immensely gratifying to hear that we were able to meet your expectations....

the help and great information given!

Reply from New American Funding - Chenessa Mar...

April 16th, 2025 01:09 AM

I'm so glad to hear that you found the information I provided helpful. You were really great to work with and I am so happy you and Nathan are in your new home! Thank you for the wonderful review and for choosing New American Funding. If there's...

I felt like. I was not kept in the loop as much as I would have liked. I feel I had to call and ask about status, especially appraisal. Appraisal company said same thing to Me. Overall , I feel like i wasnt a priority. Not a positive reflection...

Reply from Chris Davis

November 30th, 2024 04:05 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Brett was always available and guiding us through the process. He did everything to support our not so easy process

Reply from New American Funding - Brett Baker

April 16th, 2025 03:49 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Better communication. I had no idea where I was in the loan process, what interest rate, loan type, and you wanted 16k in closing costs. I'll take my business else where next time.

Reply from Chris Davis

November 29th, 2024 03:12 PM

I'm genuinely sorry to hear about your experience, Alex. Your feedback is crucial for us in identifying areas where we need to improve. I acknowledge that our communication should have been clearer regarding the loan process, interest rate,...

It wasn't anything to do with Brett. Brett was great! He was responsive, approachable, and a great help. The big issue for us was the title company. I would not suggest using them in the future. They messed up the paperwork multiple times (even...

Reply from New American Funding - Brett Baker

April 16th, 2025 03:49 PM

Thank you for the feedback Bo! This will be passed along to the right people

Everything from constant updates, very to the point and easy to talk to. Worked around my night shift work schedule, and always responded quickly to email questions.

Reply from New American Funding - Chris Luberg...

April 16th, 2025 01:09 AM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

(I tried to write this last week and it didnt save, so trying again) Mr. Georgian took my challenge of my homeless veteran situation from a wrongful foreclosure, and other financial flaws head on, and helped me get the funding I needed for...

Reply from New American Funding - Noah Georgia...

April 16th, 2025 01:10 AM

I'm incredibly touched by your kind words, Haizuanna. Hearing about your positive experience with New American Funding and myself reaffirms why I love what I do. It was a pleasure to help you navigate challenging circumstances and find the...

Lee did not return any phone calls or did not call back at all . i left many voice mails she only responded by email

Reply from New American Funding - Kevin Ward

April 16th, 2025 01:30 AM

I'm really sorry to hear about your experience, Samantha. It's important to us that our customers can reach us easily, and it sounds like we fell short this time. I will ensure your feedback is taken into consideration as we strive to improve...

Both Chris and Rob were very easy to contact. They always answered any questions I had during the process and if they didn't know the answer they would find the answer for me. Chris explained everything in a way that I would understand it and...

Reply from New American Funding - Chris Luberg...

April 16th, 2025 01:09 AM

Hey Kaylen, thanks for the stellar review! I'm thrilled to hear that Rob and I made the process easier for you and that you felt supported all the way. It was a pleasure to be on your team. Count on us at New American Funding for any future...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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