Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
for
Ruoff Mortgage - New Albany
Everything went very smooth. Nathanael was very helpful, and made the process so easy.
Reply from Owner
July 24th, 2023 12:34 PM
Hi, D. Thank you for taking the time to submit a review, we really appreciate it!
for
Ruoff Mortgage - New Albany
I liked how the team was prompt in responding to questions and concerns that I had.
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 17th, 2024 06:14 PM
I'm truly appreciative of your positive feedback, Elizabeth! Customer satisfaction is always our top priority, and I'm glad that our prompt responses to your questions and concerns met your expectations! Thank you for rating us with a 4.06...
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for
Ruoff Mortgage - New Albany
Y’all need a raise
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
February 14th, 2024 02:58 PM
Hey Sarah! I now have the ability to reply to my reviews!
I love this review! haha We really appreciate it, we always try and make sure our clients know we care and they matter! I hope you guys are enjoying homeownership!
for
Ruoff Mortgage - New Albany
It was fast and easy and I thank Chris Beal and the rest of his team for making it a great experience
Reply from Owner
July 18th, 2023 01:21 PM
Hi, Jeffre. We appreciate the rating and are glad we could provide you with a positive experience!
for
Ruoff Mortgage - New Albany
Chuck and his team were very helpful during the entire process.
Reply from Chuck Holden
February 14th, 2024 02:59 PM
Hey there sir! I have the ability to reply to reviews now!
Thank you so much for taking time out to do so! We're always here if you ever have any mortgage related questions!
We hope you are enjoying your home!
for
Ruoff Mortgage - New Albany
You were the best and LEAH IS A ROCKSTAR and deserves a raise!
Reply from Chuck Holden
February 14th, 2024 03:01 PM
Hey Mychelle! We can respnd back to our reviews now!Thank you so much for the awesome review! We really enjoyed working with you and we are always here to help you or your friends with anythingand everything mortgage! 😊We hope you are enjoying...
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for
Ruoff Mortgage - New Albany
My loan officer Chris Beal made the closing process stress free and any concerns I may have had he responded to in a very timely manner.
Reply from Owner
July 5th, 2023 12:43 PM
Hi, Marcia. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
for
Ruoff Mortgage - New Albany
From first-time home buyers we loved the education & responsiveness we were provided during this stressful process! We highly recommend Josh Powers, he was patient, knowledgeable, & you can tell he really cares about his clients!
Reply from Owner
June 27th, 2023 06:03 PM
Dear Danielle,Thank you for taking the time to share your positive experience with Ruoff Mortgage! We are delighted to hear that Josh Powers provided excellent service, education, and responsiveness during your first-time home buying process....
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We have nothing but great things to say about Josh! He made our loan & home buying process less stressful for first-time homebuyers! He comes highly recommended & we look forward to working with him again in the future!
Reply from Joshua Powers | NMLS# 493370 | Ruof...
March 19th, 2024 06:18 PM
I wanted to make sure I reached out to let you know how appreciative I am that you gave me an opportunity to help you purchase your home! I hope you and Grant are enjoying your home and please never hesitate to reach out if you need anything!...
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for
Ruoff Mortgage - New Albany
Notifying me at any step of the process. Your team is wonderful. Leah is to be commended, I must confess.
Reply from Chuck Holden
February 14th, 2024 03:02 PM
Hey David! Thank you so much for taking the time to leave us a review! Lea is awesome and we are very thank ful for her!We hope you're loving your new home! Let us know if you or any of your friends and family have any mortgage related questions...
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501–510 of 1070
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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