Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - New Albany
This was our first time purchasing a house, our realtor recommended Chuck at Ruoff Mortgage and from the very beginning to the end of the process they were amazing to work with! Buying around the holidays was a bit tricky but they were a tremendous...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 14th, 2024 05:05 PM
Bryce, your kind words mean so much to us and the entire team here at Ruoff Mortgage! It was a pleasure working with you on your first home purchase, even during the busy holiday season! I'm glad to hear that we were able to provide a smooth...
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Nathanael was great to work with! As a first time homebuyer, he was very helpful with the whole process. Would recommend!
Nathanael was great to work with! As a first time homebuyer, he was very helpful with the whole process. Would recommend!
Nathanael is bomb dot com
Reply from Nathanael Jones | NMLS# 1841663 | R...
January 10th, 2024 02:56 PM
Thank you haha! I absolutely love this. Happy new home week!
for
Ruoff Mortgage - New Albany
As a first time homebuyer I had LOTS of questions. Chuck and Lea were very helpful in answering all of my questions!
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:01 PM
I'm so glad to hear that you found our services helpful, Amanda! As a first-time homebuyer, it's completely understandable that you had many questions. Lea and I always strive to provide clear and helpful answers to make the process as smooth...
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Everything went really well, Nathanael was excellent
Reply from Nathanael Jones | NMLS# 1841663 | R...
January 10th, 2024 02:55 PM
Thank you Peter, I hope you are enjoying the new home!
for
Ruoff Mortgage - New Albany
We were very pleased with the whole process. Definitely will recommend you to our friends😊
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 02:59 PM
I appreciate your kind words and the time you took to share them, William. It’s fantastic to hear that you were pleased with the process and your recommendation means a lot to me and the whole team at Ruoff Mortgage. We strive to make every...
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Nathanael was quick to communicate and answered all of my questions promptly . Any challenges were addressed efficiently with the assistance of Nathanael. It was a pleasure working with him throughout the process. Closing fees were less than...
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Reply from Nathanael Jones | NMLS# 1841663 | R...
December 13th, 2023 06:00 PM
Thank you very much! I'm super excited for you and your family to make this home your own. Please don't hesitate to reach out if you ever need anything from me. Happy holidays!
Working with Nathanael was simple. He answered every question I had, easy to talk to and was very knowledgeable about the house market. I would definitely share my experience with others that's trying to buy a house.
Reply from Nathanael Jones | NMLS# 1841663 | R...
December 12th, 2023 04:00 AM
Thank you so much, Tawana! I am so glad to have been here to help throughout this entire journey. I hope the new home in treating you well!
for
Ruoff Mortgage - New Albany
Responses were always timely
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
December 11th, 2023 08:48 PM
Thank you, Kevin! What can we do in the future to ensure a 5-star experience?
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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