Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Brian was easy to get a hold of, all hours of the day. Was prompt with answering any question’s or resending any documents I asked. Everything went smooth.
Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Melissa A
Nathanael was so helpful throughout the process! We could not have done this without him . Cannot recommend him enough!
Reply from Nathanael Jones, Ruoff Mortgage
September 4th, 2025 06:40 PM
Thank you very much! And congratulations again on the beautiful home! Let me know if I can assist in any way in the future.
Brian was very helpful and helped me fight to receive the loan I deserved. If I had any questions he helped whenever I needed. I’d highly recommend especially if you’re a first time home buyer.
Brian went over and above in every interaction we had with him when buying our home. Everything was explained clearly and he was available any time we had questions. He made the whole process streamlined and stress-free. We thoroughly appreciated...
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Nathanael was an excellent communicator and made sure all of our questions were answered
Reply from Nathanael Jones
June 14th, 2025 03:44 PM
I'm thrilled to hear that I was able to effectively communicate and address all of your questions. It was a pleasure working with you, Alexander. Thank you for your kind words.
Clear, consistent, and timely communication for first-time homebuyers! Nathanael was excellent every step of the process.
Clear, consistent, and timely communication for first-time homebuyers! Nathanael was excellent every step of the process.
Ability to move quickly and explain processes
Nathanael was super helpful and quick to respond! He made the experience as a first time home owner a breeze!
Reply from Nathanael Jones
May 22nd, 2025 07:05 PM
I'm delighted to hear that your experience as a first-time homeowner was smooth and enjoyable. It was a pleasure assisting you, and I appreciate your kind words and feedback.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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