Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Available for all questions 24/7, really worked to make us comfortable and ensured the process was smoother and easy
Reply from Justin Phillips, Ruoff Mortgage
March 17th, 2026 04:07 PM
Thanks Maddi! Best of luck with the move, the sale of the home, and transitioning to big city life! :)
Justin was very helpful in our home buying process. He answered any questions we had regardless of day or time. He was very good about keeping us up to date on the status of our loan and was able to explain any aspect of the process that we...
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Reply from Owner
March 30th, 2026 01:12 PM
I'm pleased to know that I could assist you effectively during your home buying journey, Joshua. Keeping clients well-informed and being available to answer questions at any time are aspects I prioritize greatly. It's important to me that every...
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Justin was very attentive and helpful throughout our home buying process. He answered any questions we had regardless of the day or time. He was also very good about keeping us informed concerning the status of our loan and was able to explain...
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Reply from Justin Phillips, Ruoff Mortgage
March 17th, 2026 03:16 PM
Thanks, Josh! Best of luck to you and Maddi! Moving to the BIG city, exciting stuff! :)
Justin was very on the ball through the whole experience, answered every question that we had and was very responsive and helped us get our loan details settled quickly. I feel like he had our best interest in mind which made the loan process...
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Reply from Justin Phillips, Ruoff Mortgage
March 16th, 2026 01:00 PM
Thanks for the kind words, Ashton! Best of luck with the move!
Justin was great. He was helpful and knowledgeable and quick to answer any questions we had. He made to whole process as easy as possible. And helped us to feel comfortable from start to finish. I would definitely recommend Justin and his level...
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Reply from Justin Phillips, Ruoff Mortgage
March 16th, 2026 01:03 PM
Thanks for the kind words, Victoria. Glad that we were able to get you to the finish line. Looking forward to hearing from you in the future. Best of luck with the move!
Great personal touch. We refinanced through Ruoff. We were kept apprised of the best time to refinance in this ever changing market. We saved over $200k over the life of our home loan. A+
Reply from Owner
March 26th, 2026 03:24 PM
I appreciate your kind words, Dwayne. It's important to me that you felt informed and well-guided throughout the refinancing process, especially in today’s dynamic market. I'm pleased that we were able to help you achieve significant savings...
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Clayton was great! I have been impressed that he continued to watch the market and keep us apprised of the best time to refinance. He literally saved us over $200k over the life of the loan .
Reply from Clayton Wright
March 25th, 2026 01:50 PM
Your feedback is truly appreciated, Dwayne. It's gratifying to know that my efforts in monitoring the market and keeping you informed made such a meaningful impact on your refinancing outcome. If there's anything else I can assist you with...
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Ryan was absolutely fantastic. We never had a question go unanswered and he was so kind and informative. We could not have had the great experience without Ryan!
Reply from Ryan Vannatter
March 23rd, 2026 05:13 PM
It's satisfying to know that I could provide you with the support and information you needed, Rachel. I'm glad your experience was positive and that I could assist throughout the process. Should you have any questions or need anything further,...
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Everything was straight forward and professional.
Reply from Clayton Wright
March 23rd, 2026 08:29 PM
I appreciate your feedback, Travis. It's great to hear that you found everything straightforward and professional. If there's anything more you'd like to discuss in the future, feel free to get in touch.
Clayton was so helpful in checking with us to see if we were ready to refinance and also in letting us know all the possible options available to us. It was a great experience!
Reply from Clayton Wright
March 23rd, 2026 06:00 PM
I'm glad to know that exploring refinancing options was a positive experience for you, Cari. Ensuring you are well-informed about your choices is important to me. If there’s anything else you’d like to discuss or explore in the future, feel...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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