Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
As a first time buyer Jesse guided us in the right direction. Answered every question we had during the whole process and had our overall best interest in every decision.
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
I really appreciate the feedback and am looking forward to working with you again.
Gwen was a terrific partner for our endeavor. She provided guidance in every step and managed risks to insure our closing goes nearly perfect. Her professional and friendly approach in working with us was extremely helpful. She set the right...
read more
Reply from Gwen Pritchard
May 1st, 2024 02:40 AM
Thank you so much for your kind words, Homayoun. I'm thrilled to hear you had such a great experience with your loan purchase. It was truly my pleasure to guide you through the process and manage the risks to ensure a near-perfect closing....
read more
Jesse and the loan team worked tirelessly to accommodate the buyers and make this deal work in the best interest of the clients. His never give up attitude and great work ethic got this to the closing table.
Jesse has worked the most difficult deals for me and somehow always gets the job done! I can trust that our transactions together will close.
Jesse’s went above and beyond to get r loan approval.
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
It was great working with you. Thanks again for putting your trust in Keller Home Loans.
Gwen was so amazing to work with! She was available to us whenever we needed her. As a first time home buyer, we needed a lot of support and Gwen was there for us through the whole process!
Reply from Gwen Pritchard
April 29th, 2024 05:20 PM
I'm truly touched by your kind words, Tommie. It was a pleasure to assist you with your first home purchase and to be able to provide the support and guidance you needed throughout the process. Your satisfaction and positive experience are...
read more
Jesse was great! Very helpful and very knowledgeable.
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Consistent and clear communication, paired with reliability. Taylor was great!
Reply from Taylor Harvell
April 23rd, 2024 08:01 PM
I sincerely appreciate your kind words and the 5-star rating, Christopher. It was a pleasure to assist you with your purchase. At First Federal Bank, we strive to provide clear and consistent communication to make our customer's experiences...
read more
Gwen was responsive and worked fast!
Reply from Gwen Pritchard
April 23rd, 2024 01:23 PM
Keith, thank you so much for your feedback and the excellent rating. I'm thrilled to hear that you were satisfied with the speed and responsiveness of my services during your purchase. Here at First Federal Bank, we strive to provide the best...
read more
Clara was very thorough and timely. She made the process very easy.
Reply from Clara Cannon
April 23rd, 2024 12:59 PM
I'm so glad to hear that you found the process easy, Naquita! I always aim to provide thorough and timely service to all my clients, and it's rewarding to know it was appreciated. Thank you for choosing First Federal Bank for your purchase,...
read more
171–180 of 466
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

