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Reviews from Web
Mrs. Gwen is so AMAZING! She made my first time home buying process so easy.
Reply from Gwen Pritchard
June 10th, 2024 08:59 PM
I'm so pleased to hear that you had a positive experience with your first home purchase, Brakireya! Ensuring the process is as smooth and easy as possible is always a top priority for me. Your kind words and 5-star rating mean the world to...
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It was a difficult situation with alot of unexpected obstacles. But Jesse was professional and knowledgeable. Highly recommend!!
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
It was great working with you. Thanks again for putting your trust in Keller Home Loans.
If Jesse had been honest, reliable, and on time it would have been better. He was also so-so on returning emails, texts, or calls.
Reply from Bill Sullivan
May 21st, 2024 08:11 PM
Dear Taylor S C,We are sorry to learn of your disappointment in the loan process and in our Loan Originator. We know purchasing a home and moving a family from out of state can be challenging with so many details to attend. The loan program...
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for
Very kind and generous.
Reply from Clara Cannon
May 18th, 2024 08:21 PM
I'm so glad to hear that you had a positive experience with your loan purchase, Pamela! Your kind words truly mean a lot. It was a pleasure being able to assist throughout the process. I strive to be generous with my time and expertise to ensure...
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Gwen is the best!
Reply from Gwen Pritchard
May 15th, 2024 02:22 AM
I'm absolutely thrilled to hear you had such a positive experience working with me at First Federal Bank for your purchase, Eric! Your feedback means a lot. It's always my goal to provide the best services to valued clients like you. Thanks...
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Great communication!
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Jesse always patiently listened to my questions and gave detailed answers and even educated me further on the home buying process that was so foreign to me. I’d use him again in the future and recommend him / your company to anyone in the home...
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Reply from Jesse Robinson
October 7th, 2024 05:31 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
My loan officer was so patient with all my questions she made buying a home so quick and easy 100/10
Reply from Gwen Pritchard
May 8th, 2024 10:13 PM
I'm so pleased to hear that your home buying process went smoothly, Emyleigh! Your positive feedback and outstanding rating mean a lot to me. Here at First Federal Bank, we strive to make every transaction as simple and efficient as possible...
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The Fannie Mae homeowners Course would have been good information three months before closing on the house not the week before.
Reply from Jesse Robinson
October 7th, 2024 05:31 PM
We hope we'll have the opportunity to serve you again and deliver exceptional service.
There are some people who bring a peacefulness to situations. You can feel this peacefulness from the moment you encounter Gwen. Buying a house is chaotic this day in time, but working with Gwen brought a calmness our family needed. Mrs. Gwen...
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Reply from Gwen Pritchard
May 6th, 2024 04:54 PM
Marcellia, I'm deeply moved by your kind words and I can't express how much they mean to me. Making your home buying process calm, understandable, and efficient was my top priority. Your satisfaction is what I strive for, and knowing that I...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!