
M
Minneapolis, MN
Minneapolis, MN

At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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Brooke Drum has received a review with 5 star rating from Bobby F
Reply from Owner
September 1st, 2026 02:22 PM
Thank you so much for the 5-star review, Bobby! I truly appreciate it!
Nice communication, easy transaction, great experience.
Reply from Brooke Drum
September 1st, 2026 02:21 PM
Thank you so much! I’m glad you had a great experience. It was a pleasure working with you!
Krista was excellent. There were "a lot" of issues that constantly arose. All my works with Krista have been smooth. This did not go smooth at all. And, again, it had nothing to do with Krista's service. She is amazing and kept me in the loop...
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Geoff was so friendly and professional. He was so considerate of the fact that I am 85 yrs. old, and very slow with computers. I felt like he hd been a family friend for most of my life. Thanks so much to Geoff.
Reply from Geoff Huetten
August 31st, 2026 11:55 PM
I feel the same - you are family now. I am so thankful for you, always being so responsive and such a pleasure to work with. There wasn't a single time that talking with you didn't make my day brighter. Thank you for being such an amazing person...
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Felix is a fantastic person and very helpful person to work with . will be looking forward to work with him in the near future's and refer my friends to him.
Reply from Felix Castro
June 15th, 2026 08:25 PM
Thank you, Elizabeth, for your kind words. I'm glad you found our work together helpful, and I look forward to assisting you and your friends in the future.
Good communication and service well done
Reply from Felix Castro
June 15th, 2026 08:25 PM
Willy, I appreciate your kind words about my communication and service. I'm glad to hear you had a positive experience with Luminate Bank. Thank you for your support!
The first-time home buyers in this transaction were so appreciative that David made the loan process stress-free and easy for them. He communicated often with both me and the buyers. This was an easy transaction thanks to David.
Reply from David McLaughlin
May 18th, 2026 03:45 PM
Thank you for your appreciated feedback, Ruth! I'm glad to hear that the home buyers felt at ease during the loan process. Communication is key, and I'm pleased it contributed to a smooth transaction for everyone involved.
I reached out to Northwest Mortgage back in early 2023 while I was actively searching for a primary single family residence to purchase. Just by chance, I connected with Brooke Drum who quickly got me pre-approved for a loan. My search for...
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Reply from Owner
September 1st, 2026 02:21 PM
Wow, thank you so much for such incredibly kind words! It was truly a pleasure being a part of your home-buying journey, and I’m so grateful you trusted me throughout the process. This means more than you know!
We loved how personable Brooke was! She was also very quick with responses .
Reply from Brooke Drum
May 16th, 2026 01:19 PM
Thank you so much!! ❤️ I loved getting to help y’all through the process. I’m always just a text or call away, so I’m glad you felt supported along the way
"David McLaughlin at Luminate Bank is absolutely incredible. Most big banks just see you as numbers on a spreadsheet, but David genuinely cares about the people he works with. He made the entire mortgage process so comfortable and easy for...
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Reply from Owner
May 17th, 2026 02:40 PM
Samuel, Thank you so much for your kind words. I'm truly pleased to know that you felt a personal connection throughout your mortgage process at Luminate Bank. Ensuring a comfortable and easy experience is always my goal, and it's appreciated...
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About
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer

Luminate Bank is an Equal Housing Lender | Member FDIC
Luminate Bank | NMLS ID #1281698
2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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