Minneapolis, Minneapolis, MN

Minneapolis, MN

4.93

(2,678)

At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.

Mortgage

Mortgage Loan Officer

Contact Info

(952) 698-3300

Minneapolis, MN

https://www.goluminate.com/

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4.93

(2,678)

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Answering all my questions and providing timely updates.

I was respresenting the seller so did not have a day to day communication with Victor. He gave updates regarding the buyers loans before closing.

Vic and team were outstanding in every way.

Good customer service

Reply from Felix Castro

June 18th, 2026 06:58 PM

Malaefono, I'm glad to hear that you had a good experience with my customer service at Luminate Bank. Your feedback means a lot to me.

Lorrie was great! She helped us every step of the way and was always there to answer questions .

Reply from Lorrie McClaskey

June 15th, 2026 02:17 PM

Thank you Celina. It truly was a breeze working with you both. Enjoy your home.

Working with Vic was an absolute pleasure. He was incredibly knowledgeable, responsive, and genuinely cared about my clients throughout the entire process. Every question was answered quickly, every concern was addressed, and he made what can...

Cool dude, he can tell I was stressed & had trust issues, he made sure I understood everything (many calls), after all said & done he did everything he said he was gonna do. If you're looking for someone you can trust JonCarlo is you're man....

He explain things clearly.He is reachable whenever we have questions. He gives us an update where we at in purchasing the house.

Reply from Felix Castro

June 15th, 2026 08:24 PM

Lena, I'm grateful for your kind words. It's nice to know that my explanations and updates have been helpful during your home purchasing process. If you have any more questions, feel free to reach out anytime.

Brooke was always one step ahead of everyone and kept me well informed as to the status of my loan . She was a pleasure to work with and was always professional . I highly recommend her .

Felix and his team are incredible partners in helping our buyers close a very challenging short sale. He structured the loan in a way that allowed it to get approved, stayed proactive through every hurdle, and never stopped pushing the file...

Reply from Felix Castro

June 15th, 2026 08:24 PM

Thank you, Janette, for your kind words. I'm pleased to hear that my team and I could assist in navigating the challenges of the short sale process. Your collaboration and dedication were also key in achieving this successful outcome.

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About

At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Time Zone

Pacific Standard Time (PST)

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