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Ruoff Mortgage - Mentor in Mentor, OH

Ruoff Mortgage - Mentor, OH

Mentor, OH
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
96%
4 Star
3%
3 Star
1%
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0%
1 Star
0%
Reviews from Web
  • S
    Sarah B
    Hinckley, OH
    Posted on August 4th, 2024 04:37 PM
    Luella was super helpful and friendly! Very easy to work with.
    Reply from Luella Hughes
    October 1st, 2024 01:36 AM
    Thank you, Sarah! I am so glad I could be a part of the home buying process with you both! I hope you are able to find a way to pull yourself away from that oasis long enough to get to work! LOL Enjoy!!
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    Ruoff Mortgage - Mentor
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    Marcos M
    Posted on July 23rd, 2024 12:00 AM
    Todo fue muy profesional y me explicaron todo el proceso y estoy muy satisfecho con su trabajo
    Reply from Owner
    July 23rd, 2024 12:00 AM
    Agradecemos tus comentarios positivos, Marcos. Gracias por elegir Ruoff Mortgage.
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    Ruoff Mortgage - Mentor
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    Stacey R
    Posted on July 15th, 2024 08:55 PM
    Ruoff Mortgage - Mentor has received a review with 5 star rating from Stacey R
    Reply from Owner
    July 15th, 2024 09:11 PM
    Hi, Stacey. Thank you very much for your rating! We are glad you had a pleasant experience.
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    Stephanie Stoltz, Ruoff Mortgage
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    Laura P
    Mentor, OH
    Posted on July 14th, 2024 09:50 PM
    Stephanie did absolutely everything possible to make this a seamless experience. Even when we hit a snag, she had a quick easy solution. She went above what her job entails many times, on her own personal time to help us. I felt like I was...
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    Reply from Stephanie Stoltz
    October 15th, 2024 04:48 PM
    Thank you! It was great to work with you!:)
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    Anastasia B C
    Ashtabula, OH
    Posted on July 9th, 2024 03:41 PM
    Having someone that looks out for you and is kind really helps with the stress that comes along with buying a house.
    Reply from Luella Hughes
    October 1st, 2024 01:37 AM
    Thank you for all of your kind words and confidence in me!! I hope you are ready to enjoy all the "first holidays fun" in your home!!
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    Stephanie Stoltz, Ruoff Mortgage
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    John S
    Willoughby, OH
    Posted on July 4th, 2024 12:12 PM
    Very helpful and professional
    Reply from Stephanie Stoltz
    October 15th, 2024 05:29 PM
    Appreciate you John!
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    Peggy Alley, Ruoff Mortgage
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    Lauren M
    Madison, OH
    Posted on July 1st, 2024 04:20 PM
    Peggy was wonderful to work with and made this experience super easy! we appreciate her!
    Reply from Peggy Alley
    July 22nd, 2024 07:37 PM
    Thank you. You were a pleasure to work with. If you need anything, please contact me. Please give my name and contact information to anyone you know who may be looking to purchase a new home or refifnance.
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    Stephanie Stoltz, Ruoff Mortgage
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    Katie Z
    Mentor, OH
    Posted on June 30th, 2024 01:21 AM
    Stephanie was very patient and attentive through the entire process. She thoroughly explained everything when questions came up, worked hard to find solutions when I had concerns, and made the process stress free!
    Reply from Stephanie Stoltz
    October 15th, 2024 04:48 PM
    Thank you, Katie! It was great to work with you :)
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    Stephanie Stoltz, Ruoff Mortgage
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    Louise S
    Mentor, OH
    Posted on June 29th, 2024 12:23 PM
    She picked up the phone almost all the time and got back to me if i needed something she is great. Louise Seifert
    Reply from Stephanie Stoltz
    August 8th, 2024 06:03 PM
    It was great working with you. Thanks again for putting your trust in us.
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    Stephanie Stoltz, Ruoff Mortgage
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    Samantha S
    Eastlake, OH
    Posted on June 17th, 2024 04:24 PM
    Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Samantha S
    Reply from Stephanie Stoltz, Ruoff Mortgage
    October 16th, 2024 01:42 PM
    Thank you, Samantha, for your excellent rating. It was a privilege to assist you through the mortgage process. We hope to assist you in the future! - Stephanie Stoltz, Ruoff Mortgage
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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