Ruoff Mortgage - Mentor, OH
Mentor, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Stephanie Stoltz, Ruoff Mortgage
Steph was informative and up to date from the getgo. no muss or fuss and she was able to answer ALL my questions, even the repetitive ones. She is knowledgeable, friendly and smart. I cant say enough about my choices for a team in my home buyng...
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Ruoff Mortgage - Mentor
Ruoff Mortgage - Mentor has received a review with 5 star rating from Samm T
Reply from Owner
January 8th, 2025 01:55 PM
Hi, Samm. Thank you for taking the time to rate us!
for
Stephanie Stoltz, Ruoff Mortgage
There was a lot of back and forth with the underwriter that was irritating at points. Nothing Stephanie could have done and she was great with helping me navigate it.
for
Stephanie Stoltz, Ruoff Mortgage
Communication was amazing
Reply from Matt Koch
December 4th, 2024 01:55 PM
Thank you for your high rating and for recognizing Stephanie Stoltz's great communication skills. At Ruoff Mortgage, we strive to provide top-notch service to our valued clients like you, Tom. We appreciate your feedback and look forward to...
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Stephanie Stoltz, Ruoff Mortgage
Quick responses that kept everything moving during the home buying process
Reply from Stephanie Stoltz
December 2nd, 2024 07:52 PM
I'm delighted to hear that you found my responses quick and helpful, John. Keeping the process moving efficiently is always my goal at Ruoff Mortgage. I'm thrilled that I could assist in making your home buying journey a smooth one. I appreciate...
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Stephanie Stoltz, Ruoff Mortgage
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Heather C
for
Stephanie Stoltz, Ruoff Mortgage
I have had a excellent experience
Reply from Stephanie Stoltz
November 27th, 2024 04:09 PM
I'm thrilled to hear about your excellent experience, Heather! Your feedback means a lot to me and the entire team at Ruoff Mortgage. We always strive to provide the best possible service, and I'm glad to hear that we met your expectations....
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Peggy Alley, Ruoff Mortgage
Peggy was top notch in this environment and an absolute team player the entire experience.I have never purchased a home before and she answered every question with speed and sincerity like I was her only priority and that mattered to me more...
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Reply from Peggy Alley
November 16th, 2024 04:21 PM
I'm incredibly grateful for your kind words, Alec! Helping first-time home buyers like you navigate the process is truly one of the most rewarding aspects of my work at Ruoff Mortgage. It was my pleasure to answer all your questions, and I'm...
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Peggy Alley, Ruoff Mortgage
I really appreciated Peggy's availability for questions and guidanceShe is very knowledgeable and developed a good working relationship rapport. Peggy navigated the entire process. And. she knew what was needed at every step.
Reply from Peggy Alley
November 11th, 2024 12:33 PM
I'm thrilled to hear such positive feedback, Sharon. It was a pleasure to guide you through the process and answer your questions. At Ruoff Mortgage, we strive to make every step as seamless as possible and I'm glad to know that you found this...
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Luella is always available for questions and helps make the home buying process super smooth! My husband and I have used her for 2 loans so far and have recommended her to several family members and friends and she always does an outstanding...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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