

Ruoff Mortgage - Mentor, OH
Mentor, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Stephanie is awesome! As a first time home buyer she answers all my questions and was always available!
Reply from Stephanie Stoltz
April 27th, 2025 11:25 PM
I'm thrilled to hear that you had a great experience as a first-time homebuyer. It was my pleasure to assist you and answer all your questions. Thank you for your kind words!
Luella was right on top of everything excellent job couldn't ask for better!
Reply from Luella Hughes
April 26th, 2025 11:05 PM
Thank you for your wonderful feedback, Charles. I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I appreciate your kind words.
Stephanie Stoltz, Ruoff Mortgage has received a review with 5 star rating from Therese L
Stephanieand Jimmy were wonderful to me because I never had a mortgage before and they explained everything to me even if I didn't understand something. They explained it and when I didn't understand anything, Stephanie went out of her way...
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Reply from Stephanie Stoltz
April 21st, 2025 04:24 PM
I'm delighted to hear that your experience as a first-time mortgage holder was positive. It was a pleasure assisting you, and I'm glad that both Jimmy and I could help make the process clear and understandable for you. Thank you for your kind...
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First time navigating a home purchase on my own. Peggy made the process very easy. She was available and responded in a timely manner.
Reply from Peggy Alley
April 11th, 2025 07:21 PM
I'm thrilled to hear that your first-time home purchase experience was smooth. It was a pleasure assisting you, and I'm glad I could make the process easier for you. Thank you for your kind words and for choosing Ruoff Mortgage.
Good experience overall
Clear communication and efficient service
Reply from Peggy Alley
March 18th, 2025 04:53 PM
Kristine, thank you so much for your kind words! I’m thrilled to hear that you found our communication clear and our service efficient. It was a pleasure working with you, and I’m glad we could make the process smooth and straightforward. If...
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They made the process easy and as smooth as possible.
Reply from Owner
March 4th, 2025 08:13 PM
Hi, Christian. Thanks for taking the time to share your positive experience. We truly appreciate it!
My first home buying process with Nations Lending was a nightmare! Two years later, I was ready to sell that home and get into a new one. A friend of mine had recently closed on her home using Ruoff so I was referred to their company. Dominic...
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My first home buying process with Nations Lending was a nightmare! Two years later, I was ready to sell that home and get into a new one. A friend of mine had recently closed on her home using Ruoff so I was referred to their company. Dominic...
read more
Reply from Owner
March 3rd, 2025 07:38 AM
Thank you so much for taking the time to share your experience. It’s wonderful to hear that Dominic and the Ruoff team were able to turn your home buying process into a positive one. We're thrilled to have exceeded your expectations and made...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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