

Planet Home - Melville, NY - Retention
Melville, NY

Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
There was no communication after the inital application unless I emailed to check on things and even then the response was...."in process, email me in a couple weeks". Not the best customer service. Even in the beginning David was often very...
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Scores not all his fault with Covid-19 stuff. Appraisal individual supposedly came but never got a doorbell response she said. Someone was home - a phone call from driveway would have been nice to alert us. This process delayed closing. Closing...
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Ken was very good about calling us. He was very kind.
Good
Zack and Toni explained everything, answered my questions, made the process simple and quick.
KEN IS AN OUTSTANDING EMPLOYEE. HIS ATTENTION TO DETAIL AND HIS CONTINOUS UPDATES TO HIS CLIENTS IS UNIQUE IN THESE TIMES. HOWEVER HIS MOST IMPORTANT ASSET IS HIS CUSTOMER FOCUS. KEN REFLECTS GREAT CREDIT UPON HIMSELF, YOU AND PLANET LENDING....
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The level of Responsiveness and attention we were provided.
Eric was, thorough and answered all my questions. He always answered or returned my calls promptly.
I am writing this because I want to express my sincere appreciation and very pleased with my experience with Mr. Zachary Giambalvo! He went above and beyond in taking care of my refinance! The service and personal attention i received from...
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Erik was very resourceful.
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.