

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Matt was extremely personable and professional. I felt like family when speaking to him! He’s a great guy and I’m so happy I was able to work with him to buy my first home!! Thank you so very much Matt!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Daniela, thank you for taking the time to share your positive experience. It was a pleasure working with you on your first home purchase. I'm thrilled to hear you felt like family - that's always my aim. We at Ruoff Mortgage strive to provide...
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Dan is an incredibly friendly and helpful person with a ton of knowledge about mortgages. We had a consultation with him and he sat with us for over an hour, answering all of our complicated questions like a saint. He was very professional,...
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Reply from Owner
November 16th, 2024 10:26 PM
Hey Kyle, I'm thrilled to hear such positive feedback! It was a pleasure to sit down and answer your questions, helping you understand the mortgage process is part of my job and I'm glad I could assist. Looking forward to working with you more...
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Matt was very easy to work with, was very patient with my questions and helped me understand every step.
Lori was excellent. Was wonderful to work with her.
Reply from Lori Fetter
October 13th, 2024 12:44 AM
I'm thrilled to hear such positive feedback, James! Providing excellent service is always the goal, and I'm glad you felt that during our time working together at Ruoff Mortgage. Your satisfaction means a lot, and I appreciate the five-star...
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Went the extra mile.
One of the best!!
Lori was prompt in her replies and used proper venues of communication- when something was easy and short, we would text and if it needed a longer conversation, she would pick up the phone and explain things to me! Appreciate her communication....
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Reply from Lori Fetter
October 12th, 2024 03:08 PM
Hi Cindy! Thank you so much for your wonderful review and 5-star rating. I'm thrilled to hear that you were satisfied with our communication and that you found our interactions efficient and clear. I strive to ensure each client understands...
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Everything went smooth and fast. I was pre-qualified right on the spot. No waiting to decide if i could get the financing needed to buy my home. There were no worries or hidden fees. Lori was very knowledgeable about how the process of buying...
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Reply from Lori Fetter
October 12th, 2024 12:18 PM
Thank you so much, Kimberly, for the positive feedback. I'm thrilled to hear your experience with Ruoff Mortgage was smooth and efficient. It's always my goal to provide quick pre-qualification and a transparent process. I'm delighted to have...
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Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Samantha B
Reply from Owner
November 16th, 2024 10:27 PM
Thank you for your feedback, Samantha! I'm thrilled to hear that you had a positive experience with Ruoff Mortgage. Your 5-star rating is greatly appreciated. It was my pleasure to assist you. If you have any further questions or needs, please...
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As first time home buyers, Dan was very diligent on helping us purchase our first home. He consistently went above and beyond to communicate and make the process run smoothly!
Reply from Dan Logan
October 11th, 2024 04:17 PM
I'm incredibly grateful for your positive review, Samantha! As a first-time home buyer, the process can certainly seem daunting. I'm thrilled to hear that my guidance and consistent communication were beneficial in making your experience with...
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941–950 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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