Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Ruoff Mortgage - Medina
Ruoff Mortgage and Matt W. in particular were excellent in helping me with the purchase of my new home. Matt was patient and walked me through every step. He was available all the time, even on weekends! This company is very professional and...
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Reply from Owner
March 27th, 2025 09:22 PM
Hello Barb. It's wonderful to know Matt walked you through every step with patience and care. We strive for professionalism and a down-to-earth approach, and we're glad that resonated with you. Thank you for your recommendation of Ruoff Mortgage...
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for
Ruoff Mortgage - Medina
Ruoff Mortgage and Matt W. in particular were excellent in helping me with the purchase of my new home. Matt was patient and walked me through every step. He was available all the time, even on weekends! This company is very professional and...
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Lori was fantastic!! From the moment I called to get pre approved, she got back to me super quickly and helped me every step of the way. she made the process so easy and stress free. I'd recommend her to all friends and family in the future!...
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Reply from Lori Fetter
March 29th, 2025 06:03 PM
I'm thrilled to hear that you had such a positive experience with your mortgage process, Arianna. It was my pleasure to assist you every step of the way and make everything as easy and stress-free as possible. Thank you for your kind words...
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The communication was absolutely amazing! Josh was able to provide information at any given time of the day or evening. Very friendly, updates on the regular, the whole process was a fast, easy experience!
Reply from Josh Pick - NMLS 134546
March 18th, 2025 08:22 PM
Thank you so much for taking the time to complete the survey and leave a testimonial. I appreciate it very much, and Congratulations to you and Sam on your home purchase!
Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Brian A
Reply from Owner
March 18th, 2025 05:56 PM
Thank you so very much for the 5-star review. It really means a lot. I give you 5 stars right back for all of your help! I know it seemed like I was bothering you every day, but I truly appreciate your cooperation, promptness and overall kindness...
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I was very impressed with Lori's overall knowledge, quickness and general attitude
Reply from Lori Fetter
March 27th, 2025 05:37 PM
I'm thrilled to hear that you were impressed with my knowledge, quickness, and attitude. It was a pleasure assisting you, and I greatly appreciate your kind words.
Josh made the entire home buying experience enjoyable. As a first time home buyer he was able to help me navigate through the process with ease. I would recommend Josh to anyone!
Reply from Josh Pick - NMLS 134546
March 17th, 2025 06:48 PM
Thank you so much, Sarah! Congratulations to you on your home purchase...it was an honor being a part of the process and helping you as a first-time buyer...Cheers!
for
Ruoff Mortgage - Medina
This was my third time working with a mortgage lender and by far the best experience Ive had. Lori was a joy to work with and I will undoubtedly work with her again for my next purchase.
Reply from Owner
March 17th, 2025 09:00 PM
Wow, thank you for sharing your wonderful experience! Hearing that this was your best mortgage experience out of three truly means a lot. Lori is a dedicated professional, and we're so glad her joy and expertise shone through. We are excited...
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for
Ruoff Mortgage - Medina
This was my third time working with a mortgage lender and by far the best experience Ive had. Lori was a joy to work with and I will undoubtedly work with her again for my next purchase.
Lori was very professional, but I also felt as if I were dealing with trusted friend. She was always very responsive, worked hard, met me at places that were convenient to me and just all around provided me with wonderful service. I would recommend...
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Reply from Lori Fetter
March 27th, 2025 12:41 PM
I'm thrilled to hear that you felt comfortable and well-supported throughout the process. It was a pleasure working with you, and I'm grateful for your kind words and recommendation. If you ever need assistance in the future, I'd be more than...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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