Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Dan Logan very knowledgeable about the loan process. He answered email questions right away & returned phone calls promptly. We appreciated that.
Reply from Dan Logan
April 23rd, 2026 08:11 PM
Betty, I appreciate your kind words. I'm happy to hear that my responsiveness and knowledge have been helpful to you during the loan process. Thank you for trusting me with your mortgage needs.
Fast and thorough service.
Reply from Lori Fetter
April 20th, 2026 03:43 PM
Kimberly, I appreciate your feedback and am glad to hear that you found the service fast and thorough. Thank you for taking the time to share your experience!
Lori was extremely kind and informative throughout the entire process. Me and my wife had no idea what we were doing buying a house , and we went from meeting Lori to closing on our dream house in less than a month. Not one negative thing to...
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Reply from Owner
April 20th, 2026 02:55 PM
David, I'm pleased to hear that I could assist you and your wife in navigating the home buying process. It's wonderful to know that we were able to go from our first meeting to closing on your dream house so swiftly. Thank you for your kind...
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Lori was extremely kind and informative throughout the entire process. Me and my wife had no idea what we were doing buying a house , and we went from meeting Lori to closing on our dream house in less than a month. Not one negative thing to...
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Christi Nichols, Ruoff Mortgage
Christi my loan officer made the experience feel like I was dealing with a close family memeber, she made me feel comfortable with every aspect.
Reply from Christi Nichols, Ruoff Mortgage
April 8th, 2026 06:26 PM
You were so wonderful to work with, Sue! Thank you for letting me be a part of your new home purchase!
No answer at this time
Matt is super easy to work with. Very quick and efficient and explains everything very well. Would highly recommend working with Matt if you need a home mortgage.
Reply from Owner
April 20th, 2026 01:54 PM
Thank you for your kind words, Joe. I'm happy to hear that you found the process quick and efficient, and that my explanations were helpful. Your recommendation is truly appreciated, and I'm here if you ever need further assistance.
Highly recommend anyone to use Ruoff Mortgage. They are friendly and helpful from beginning to end
Reply from Owner
April 20th, 2026 05:56 PM
Justin, I'm grateful for your recommendation and am pleased to hear that you found our team at Ruoff Mortgage friendly and helpful throughout the process. Thank you for sharing your positive experience!
Helped us understand the process from beginning to end and kept us updated always. Friendly and always respond as fast as possible
Reply from Lori Fetter
April 17th, 2026 04:02 PM
Justin, I'm grateful for your kind words and am glad to hear that my assistance in keeping you informed throughout the process was helpful. It's important to me that you felt supported and received timely responses. Thank you for sharing your...
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Matt was an absolute pleasure to work with throughout our home buying process. He was knowledgeable, responsive, and always took the time to explain everything clearly, which gave us a lot of confidence every step of the way. He made what could...
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Reply from Matt Koch
April 17th, 2026 03:35 PM
I'm grateful for your kind words, Israel. I'm glad I could provide clarity and confidence throughout your home buying journey, making the process feel manageable. Your recommendation means a lot to me, and I'm always here if you need further...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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