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Pinnacle Home Loans, San Ramon, CA
San Ramon, CA
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
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Tamara Torkelsen
Truth in lending at the onset of our loan experience would have been so much appreciated! We would have put off our purchase for a year if we would have been properly informed of a co-sign for our son. Your company just wanted immediate business...
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Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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Tamara Torkelsen
Lindsey took over the file for Tamara Torkelsen.Tamara totally dropped the ball on this loan!Upon application, the buyer discovered a problem with a loan in which he was cosigner with his son, and the son had been late on two payments. Nevertheless,...
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Stacey Fleece
Stacey was knowledgeable and communicated well. She helped me navigate a challenging situation with the HOA I was dealing with that affected what loan I could get. She's the best!!
Reply from Stacey Fleece
April 11th, 2024 06:43 PM
Thank you for this, sista!! Very much appreciated...and am SOOOOO happy for you. I can't wait to see it!! xoxo
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Stacey Fleece
We had a challenging file due to some changes in condominium complex that required global thinking and astute navigation to create options for the buyer. Stacey was positive and nimble at shifting gears, presenting multiple options and getting...
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Reply from Stacey Fleece
April 11th, 2024 05:22 PM
Alison!! Thank you...it wasn't an easy path but that's when we earn our stripes, right? Thank you for being an amazing partner throughout the process and honestly we couldn't have a happier first time home buyer!! xo
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Andrew Wachter
Challenging loan and even more challenging UW’s, but Drew made it happen.
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Bron Taj
Bron was amazing! He is very good at communicating information. I was blown away with how efficient and stress free he mad the entire loan process. I would recommend all of my friends and family to work with Bron!!
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Tamara Torkelsen
Tamara was easy to talk with and the concierge made it so simple for a first time buyer.
Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
Brian, I'm thrilled to hear that you had a positive experience as a first-time home buyer with New American Funding. It was a privilege to assist you through the process and to make it as simple as possible for you. Your feedback is immensely...
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Tony Scarpero
We held off buying for over two years. Tony kept in touch personally.
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Tony Scarpero
Tony really took time to talk me through all the options. He helped me come up with a game plan to deal with high interest rates and I really appreciate his transparency and collaboration.
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Tamara Torkelsen
Tamara, was amazing!!! Very kind and always willing to answer my millions of questions 😄
Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
I'm delighted to hear that you had a positive experience, Annamariah! It was my pleasure to answer all your questions and assist you throughout. Your satisfaction is my top priority. I sincerely appreciate your kind words and the perfect rating!...
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About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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