
P
Pinnacle Home Loans, San Ramon, CA
San Ramon, CA

At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operation... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Despite the complications and twists/turns, it got done
Stacey worked very hard and went above and beyond to help me through the process.
Reply from Stacey Fleece
May 13th, 2024 04:46 PM
Matt! Not an easy road but so glad we finally got you across the finish line!! Congrats on your beautiful new home! - Stacey
Linda was great. The work style of other representatives she was working with created inefficiencies in our work, with many back and forths.
Linda guided us successfully through a transaction which was large and complex with a very quick timeline. She was able to provide assurances to us during stressful periods and seemed to have a good relationship with the lender which helped...
read more
Karla, Was exponential in helping me find a loan. She held my hand through the whole experience and I couldn’t have done it without her. I will recommend her to all my people.
Reply from Karla Garcia
May 8th, 2024 05:12 PM
I'm thrilled to hear that you had such a positive experience, Denise! Helping you find the right loan and making the process as smooth as possible was my top priority. I'm grateful for your trust and your kind recommendation. If you or your...
read more
Tamara was responsive and informative.
Reply from Tamara Torkelsen
May 14th, 2025 02:30 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
As first time homebuyers, we had a lot of questions. Karla was always available to answer our questions and helped us learn about all of our options, giving us the education we needed to make the best decision for our family. She made the lending...
read more
Reply from Karla Garcia
April 30th, 2024 10:42 PM
Rachael, thank you so much for your kind words! It was my pleasure to assist you in yourjourney to homeownership. I'm thrilled to hear that I could make the processsmooth and help you achieve your dream of homeownership. Don't hesitate to reach...
read more
Unfortunately we had a similar experience as the reviewer Kapiolani L. had with this lender and Tamara. This is the first bad review I have ever given to a business and it saddens me that I have to be that person. There was no truth in lending...
read more
Stacey went above and beyond. She was always available, informative, and very thorough.
Reply from Stacey Fleece
April 11th, 2024 05:23 PM
Thank you, Tony!! You guys are just so near and dear to my hearts - it was such a pleasure to get to be a part of your journey. The keys to your dream forever home are in your hands now...right where they should be!!
Stacey made it so easy for us to get our dream home ! She was available and very communicative during the process. All my questions were answered in a timely manner and I always felt like I could reach out . Her positive spirit kept a somewhat...
read more
Reply from Stacey Fleece
April 11th, 2024 05:21 PM
You are the best, Brittany, and it's always an honor to work with you. I'm so very happy for you and can't wait to come visit you in your DREAM HOME!! It is stunning and I know you'll be making happy memories there for years to come. xoxo
read more
171–180 of 1143
About
At Pinnacle Home Loans, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.