Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Always on top of it and able to problem solve and get the job done. Very organized and great attitude
Reply from Judy Bettencourt
September 20th, 2023 02:57 PM
Always a pleasure working with you and your clients. Thank you.
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Mason-McDuffie Mortgage
Annette and her team made me feel important, understood, and seen in the midst of the chaos of buying a home. Even more, they helped me understand everything and feel supported through their expert balance between professionalism and being...
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Mason-McDuffie Mortgage
I am very loyal to the Loan Officer I usually work with, but after doing this transaction with Eric, he will 100% be someone I recommend to clients as well! He was full of knowledge and the services he can provide to clients is creative and...
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Mason-McDuffie Mortgage
Doug Lyons is a great lender. I have referred many of my clients to him. He has great communication skills. Always explains the loan process to our clients in great detail. I know our clients will be in good hands when I send them his wayl....
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Mason-McDuffie Mortgage
I can confidently say that he exceeded my expectations in every aspect of the loan process. Mike's commitment to exceptional customer service and his unwavering availability truly set him apart as a professional in the industry. Here's why...
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Mason-McDuffie Mortgage
5/5 stars Carla is the best! Highly recommend to work with her. She answered any and all questions, she accomplished and communicated all tasks in a timely manner. She is friendly person and took time out of her day if we had any questions...
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This was my first transaction with Judy.It was excellent, Judy knows her craft and goes above and beyond for her client and team.She is very approachable and keeps you in constant communication with updates. Judy had the loan docs at Title...
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Reply from Judy Bettencourt
August 22nd, 2023 03:49 PM
Thank you for the kind words Luisa. This one really took all of us working together to make it happen. You were an absolute pleasure to work with. Look forward to a continued partnership to help more clients get into homes.
Judy Betancourt is very good at her job, she went above and beyond to help me get into my house, she stepped up when other people didn’t, and would recommend her to anyone .I don’t know what she gets paid to do her job, but they should pay...
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Reply from Owner
January 9th, 2026 09:32 AM
Thanks so much for your kinds words. It was an absolute pleasure working with you. Welcome Home!
Kept in constant contact, never had to wait for her to return calls, very prompt, extremely helpful in all areas of her expertise and she was a pleasure to work with. Can't thank her enough.
Reply from Judy Bettencourt
August 21st, 2023 04:34 PM
It was a pleasure working with you Judy. Thank you for the kind review.
Jennifer and her team made this purchase smooth and essentially did all the work. When I had questions or concerns, Jennifer was able to accommodate me and provide me the support I needed.
Reply from Jennifer Mize
August 18th, 2023 09:28 PM
Thanks Ryan! It was my pleasure to help you with the loan to purchase your new home and keep the stress level as low as possible. I wish you and your family the very best!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1887
Time Zone
Pacific Standard Time (PST)
Disclaimer
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