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NOVA Home Loans - Chandler, Gilbert, AZ
Gilbert, AZ
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior t... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
was very professional, responsive and calm during our loan process.
Reply from Kathleen Martin
December 12th, 2025 05:35 AM
I'm glad to hear you had a positive experience, Karen. Being professional and responsive are key priorities for me, and it's great to know that came through during your loan process. Thank you for taking the time to share your feedback!
Kathy was very professional in all aspects of our loan process. She kept us informed and was very helpful during our difficult closing. We are thankful to her.
D&KF
Reply from Kathleen Martin
December 12th, 2025 05:38 AM
I'm grateful for your review and the perfect rating. It’s wonderful to hear that your experience at Nova Home Loans met your expectations. Keeping my clients informed and engaged throughout the process is something I truly prioritize. If there's...
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Kathleen and her team were outstanding to work with. Every step of the process was handled with professionalism, clarity, and genuine care. They made the lending portion of the transaction feel easy and stress-free, and closing couldn’t have...
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Reply from Kathleen Martin
December 8th, 2025 05:22 AM
Thank you, Nicole, for your kind review. It was a pleasure to work with you!
Kathleen was so amazing and attentive to our needs. So thankful to have used her :)
Reply from Kathleen Martin
December 8th, 2025 05:20 AM
Thanks, Matthew. Your quick responses to our documentation needs made all the difference. Thank you! So happy that you have a beautiful new home!
Kathleen was so communicative, positive, and ahead of this quick-close challenge. I would be delighted to work with her again.
Reply from Kathleen Martin
December 5th, 2025 03:04 PM
Lisa, the pleasure was mine. Thank you for such a smooth transaction. I would love to work with you again as well!
for
Thanks for your help
Reply from Jared Thom
December 3rd, 2025 01:36 PM
I'm glad I could assist you, Dag. If there's anything else you need in the future, just let me know.
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Mr. Jared Thom is a really hard worker. There is no such thing as a day off for this man. His communication was excellent as well as his professionalis. My wife and I are really happy to have been working with Jared throughout this process....
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Reply from Jared Thom
December 2nd, 2025 01:43 PM
I'm really grateful for your kind words, Benjamin. It's been a pleasure working with you and your wife, and I'm glad I could support you both throughout the process. If there’s anything more I can do for you in the future, please feel free...
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The communication, the information and overall service. always a great experience.
Reply from Jared Thom
November 26th, 2025 01:28 PM
Thank you, Augustine, for sharing your positive experience with my service. I'm pleased to know that you found the communication and information helpful. Should you need any further assistance, feel free to get in touch with me at any time.
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Great communication and very prompt. The only thing that would hold me back from using Nova is the time difference
Reply from Jared Thom
November 25th, 2025 01:17 PM
I appreciate your feedback, Mindy. I'm glad to hear you found the communication prompt and effective. I understand how the time difference could be a concern, and I’m here to try and make the experience as smooth as possible for you. If there’s...
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Very helpful, very patient with me and my financial advisor - trying to get papers that were needed.
Reply from Jared Thom
November 25th, 2025 06:16 PM
I appreciate you highlighting your experience, Paula. I'm glad to hear that my efforts to work patiently with you and your financial advisor were helpful. If there's anything further I can assist with, please don't hesitate to contact me.
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About
Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. NOVA HOME LOANS has served the needs of homeowners and homebuyers since 1980. We are able to originate loans in 12 states. In 2001, we merged our flexibility as a mortgage broker with the efficient service of a mortgage banker & broker to create a better way of lending. Loan applications are handled in-house from start to finish - eliminating the need to ship your application around the country for underwriting, approval and document preparation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1980
Time Zone
Pacific Standard Time (PST)
Disclaimer
©2024 NOVA Financial & Investment Corporation, DBA Nova Home Loans NMLS 3087
All Rights Reserved
6245 E. Broadway Blvd, Ste 400, Tucson, AZ 85711
800-955-9125 or 520-745-0050
NOVA Home Loans Legal and Licensing Information
CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. IL: Illinois Residential Mortgage Licensee. NOVA® Home Loans is licensed in multiple states, visit www.nmlsconsumeraccess.org