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Kristie was awesome! Very patient and had an answer for every question!
Reply from Kristie Phillips
October 6th, 2025 09:04 AM
Thank you for the kind words, Eric. It was a pleasure working with you!!
Knowledge of her job, patient in answering our questions, pleasant speaking
Reply from Kristie Phillips
October 6th, 2025 09:04 AM
Thank you Deborah!! Congrats on your new home!
While there were some pretty difficult days due mostly to a change in who was handling my mortgage, Kristie ALWAYS did her best to remedy the situation. She took over my file under difficult circumstance. She always got back to me quickly....
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Love Susie. So communicative, helpful, and patient
Reply from Susie Brock
June 22nd, 2024 04:03 PM
I'm thrilled to hear such positive feedback, Sarah! Your kind words are greatly appreciated. It was a pleasure assisting you with your purchase. Remember, First Federal Bank and I are here for any further support you might need. Thanks for...
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Kristie is so amazing! Her knowledge and skills made my entire experience amazing. She went above and beyond to make sure my loan went through. I will be forever grateful for all of her hard work. She was very responsive and answered any question...
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Reply from Kristie Phillips
October 6th, 2025 09:04 AM
Thomas- Thank you for the kind words. It was great getting to work with you!
She’s awesome! Super helpful no matter the time of day!
Prompt, professional and great to do business with!!!
Kristie is a peach! No issues working with her.
I enjoy my experience with Kristie. Kristie is very knowledgeable and took time to ensure I had the best loan for me.
Great customer service throughout the process with quick responses.
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama -Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
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