Almost every day Zach would send any updates to the progress of the completion of me and my spouses loan file. If the underwriter had a question that needed a quick answer he would call. The Lower Mortgage application and documentation records...

Shannon communicated well with us throughout the whole experience. She made the process really easy and would definitely call her again in the future if we ever decide to buy another home.

and Mick were exceptional when working with them to obtain our mortgage. I can't say enough good things about them courteous friendly just excellent to deal with. Always on top of things. If you're looking for a mortgage co, you can't do any...

Erica was professional, courteous, helpful and very easy to communicate with.

Linda was thorough and communicative throughout the whole process. All required items were clear and concise, which made it seamless and stress-free for us. Linda is so friendly, and she was such a delight to work with!

Reply from Linda Roudebush

May 11th, 2026 04:13 PM

Clear-Concise- Seamless and Stress-free - words I love to hear! Incredible opportunity to work with you on the purchase of your absolutely beautiful new home! I appreciate you and am excited about your new journey!

Communication and time

The personal service, rapid return of calls and keeping us informed of the progress on our mortgage.

Erica was a true professional!

Reply from Erica Hilla

May 15th, 2026 04:23 PM

Thank you, Jonathan. I'm grateful for your kind words and pleased to know you found my professionalism helpful. If there's anything more I can do for you, please let me know.

Very understanding of me not knowing what to do

Reply from David Thornton

May 15th, 2026 01:33 PM

I'm happy to hear that my understanding was helpful, Karen. If there's anything else you need guidance on, please feel free to reach out.

Personable and proactive service!

Reply from Jimmy Seewald

May 14th, 2026 02:16 PM

Thank you for your feedback, David. I'm glad to hear that you appreciated the personable and proactive service. If there's anything else I can assist you with, please let me know.

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About

At Lower, LLC we understand the importance of home financing. We have the knowledge and experience you can count on to deliver a simple and hassle-free lending experience. Whether you are buying your first home, refinancing or moving up, Lower, LLC offers a wide variety of mortgage products suited to fit the needs of our clients. With our industry-leading customer service, we’re sure to find the home financing that is right for you.

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Disclaimer

© 2026 Lower, LLC | NMLS ID# 1124061 | 5950 Symphony Woods Road Suite 312 Columbia, MD 21044 | Equal Housing Opportunity | https://nmlsconsumeraccess.org/ | Not an offer of credit or commitment to make a loan; all approvals are subject to underwriting guidelines including but not limited to acceptable current credit worthiness, income history, debt ratio, etc. Loan programs & options are subject to change at any time. Rates will vary depending on your loan term, loan type, credit profile, down payment, and qualifying ratios. Rates can change daily. Some restrictions may apply. Lower conducts business in 47 states for licensing information please visit - https://www.lower.com/legal/license-information.

0 Professionals at Lower Mortgage - Bonita Springs, FL

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