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Envoy Mortgage - Louisville Branch, KY

Louisville, KY

4.87

(2,644)

Mortgage

Mortgage Loan Officer

Contact Info

(502) 627-1900

Louisville, KY

https://www.envoymortgage.com/branch/louisville-ky-227/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.87

(2,644)

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5 Star

93%

4 Star

3 Star

2 Star

1 Star

I was kept informed during every step of the home buying process and never wondered for a moment what else was needed. The whole process from communication via email to signing all the paperwork online was seamless and efficient. Jeff and Aimee...

Reply from Jeffrey McKendrick

December 26th, 2025 10:16 PM

It’s great to hear that you felt well-informed throughout your home buying journey, Diane. I strive to ensure clear communication and efficiency, so your feedback is truly appreciated. I'm glad both Aimee and I were able to offer the support...

Actually shopping for a house was the worst but it all worked out in the end and we are very happy with the house we purchased. Jeff (and everyone else we delt with) was great. Jeff always took my weekend and after hours calls and texts and...

Reply from Jeffrey McKendrick

December 22nd, 2025 07:41 PM

I appreciate your thoughtful review, Casey. I'm glad everything worked out with your home purchase and that you felt supported throughout the process. It's important to me to be available and flexible, so I'm pleased that my efforts helped...

Any issue or question was resolved quickly. It was a very smooth process.

Reply from Jeffrey McKendrick

December 11th, 2025 04:03 PM

I'm pleased to know that any issues or questions were promptly resolved during your experience, Christopher. Ensuring a smooth process is always a priority for me. Should you have any further questions in the future, please don't hesitate to...

Overall great experience

Reply from Todd Johnson

December 11th, 2025 07:03 PM

I'm grateful for your feedback, Lauren. I'm pleased to hear you had a great experience. If you have any more thoughts to share or need assistance, feel free to reach out. Thank you once again!

Everyone on the team was very helpful, Thank you so much!!!

Reply from Jeffrey McKendrick

December 8th, 2025 05:11 PM

Thank you for highlighting the team's helpfulness, Randa. I appreciate your kind words and am pleased to hear that your experience was positive. If there's anything more you need or any questions you have, I'm here to assist you further.

Jeff and his team were very efficient and great to work with!! A special thanks to all!!

Maria is a very experienced and knowledgeable person, in addition to her kindness and quality of work.

Reply from Maria Casanova

December 2nd, 2025 02:06 PM

I appreciate your kind words, Joseph. It's rewarding to know that my experience and knowledge were beneficial to you. It's important to me that kindness and quality service go hand in hand. If you need anything else or have more questions in...

Explained things when we had questions and made things clear. Listed the pros and cons of buying a home and was honest with us with their opinion on our decision/ideas/thoughts.

Reply from Jeffrey McKendrick

December 1st, 2025 08:14 PM

It's rewarding to read about your positive experience, Nathan. Clarity and honesty are values I take seriously, and I'm glad you found the explanations about home buying helpful. If you have any further questions or need more guidance in the...

Envoy Mortgage - Louisville Branch has received a review with 5 star rating from Nathan T

The process was smoother than I had anticipated.

Reply from Maria Casanova

November 26th, 2025 04:56 PM

I'm glad to hear that the process exceeded your expectations. Making sure things go smoothly is a top priority for me. If there's anything else you need, feel free to reach out.

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS