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Envoy Mortgage - Louisville Branch, KY

Louisville, KY

4.87

(2,644)

Mortgage

Mortgage Loan Officer

Contact Info

(502) 627-1900

Louisville, KY

https://www.envoymortgage.com/branch/louisville-ky-227/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.87

(2,644)

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5 Star

93%

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1 Star

Jeff is always available to answer questions and ensure a smooth process

Reply from Jeffrey McKendrick

March 20th, 2026 03:18 PM

I'm pleased to know that you felt supported throughout the process, Allison. Being available to address your questions and make things run smoothly is a priority for me. If there's anything further I can assist you with, don't hesitate to reach...

Great job! Thank you Marianfor everythin!

Reply from Maria Casanova

March 4th, 2026 05:44 PM

Thank you for your kind words, Marilyn. I'm pleased to know that you had a positive experience. If you need anything else or have further questions, don't hesitate to contact me.

response time between question understanding about our situation and knowledge of his profession and understanding the situations involved in the process

Reply from Joshua Price

March 4th, 2026 02:48 PM

I appreciate your thoughtful feedback, Stephen. I'm glad that my response time and understanding of your situation were helpful to you. It's important to me to ensure that I address the unique aspects of each client's needs. If any more questions...

Jeff worked hard to make sure I got the house i wanted. He did what he could to make sure of it. I appreciate all the hard work he put in.

Reply from Jeffrey McKendrick - Envoy Mortgage

March 3rd, 2026 03:23 AM

Jody, It was a pleasure helping you. I wanted to make sure you got in this home so you could be close to family.

Envoy Mortgage - Louisville Branch has received a review with 5 star rating from Joseph B

Reply from Todd Johnson

March 9th, 2026 06:18 PM

I appreciate your positive rating, Joseph. Thank you for taking the time to give feedback.

The kindness and how they explained everything to me

Reply from Maria Casanova

March 3rd, 2026 09:04 PM

I'm grateful for your kind words, Veronica. It's wonderful to know that the explanations provided were helpful to you. If you have more questions in the future or need additional clarification, I'm here to help.

We were completing this mortgage long distance, from Michigan to Indiana. They kept us informed in a timely manner and we understood everything that was going on. Thank you for everything.

Reply from Jeffrey McKendrick

February 27th, 2026 10:12 PM

I'm glad to hear that the process went smoothly, even from a distance, Linda. Keeping you informed and ensuring clarity throughout the mortgage process is something I prioritize. If you have any more questions or need further assistance, feel...

excellant communication, easy application, most of the paperwork was completed before closing

Reply from Jeffrey McKendrick

February 27th, 2026 07:59 PM

It's great to know that you found the communication excellent and the application process smooth, Katherine. Having most of the paperwork completed ahead of closing is something I strive for to make things as easy as possible for my clients....

Open communication, easy to follow instructions, very professional and helpful in every way.

Reply from Jeffrey McKendrick

February 23rd, 2026 10:53 PM

I appreciate your kind words, Robert. It’s wonderful to know that you found the communication clear and the instructions easy to follow. Being professional and helpful are important aspects of how I work with clients. If there's anything more...

team was very communicative, always responding very quickly to any question I had. Made this a very pleasant and easy experience. Thank you for all the help again.

Reply from Maria Casanova

February 20th, 2026 05:50 PM

I'm happy to hear that the communication was prompt and effective throughout your experience, Scott. It's great to know I was able to make the process pleasant and straightforward for you. Should you have any more questions or require further...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS