Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
The time that it took was 4 months, and cost me quite a bit of time and interest with other loan.
Reply from Jesse Cronen - Northpointe Bank
November 25th, 2025 12:03 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Chad and Yuliya always do exceptional work! They helped me with financing to purchase my first home and the process was SO smooth and quick with this team. I highly recommend reaching out to them for all of your financing needs! Five stars...
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Online updates were helpful especially toward the end with getting the documents reviewed and prepared for closing! Team talked me through lots of questions throughout the entire process
Reply from Jesse Cronen - Northpointe Bank
November 20th, 2025 01:11 AM
Your feedback is truly appreciated. It's great to know that the online updates were beneficial, especially as we worked toward closing. I'm glad I could help answer your questions throughout the process. If you need anything else in the future,...
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Lindsay is the reason we went with NorthPointe! Her professionalism and constant communication made us feel safe and comfortable with our loan Lindsay will always be our contact for all our finan needs!
Reply from Lindsay Ratterman - Northpointe Ban...
November 24th, 2025 08:56 PM
I cannot put into words how much you all have meant to me personally and professionally. Honored to have helped with this new financial step for you all into retirement.
Tyler kept us informed thorugh the process.
Reply from Tyler Jenkins - Northpointe Bank
November 19th, 2025 02:15 PM
Christopher - super excited for this next chapter for you and your family!
Working with Jesse was amazing. However, when working with Bo, there were a couple moments where we were given incorrect information. The most impactful situation, and one that could have potentially pushed our closing out 10 more days - he...
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Reply from Jesse Cronen - Northpointe Bank
November 19th, 2025 02:57 PM
Amanda, thank you for sharing your feedback. I'm glad that your experience working with me was positive, but I'm sorry to hear about the challenges you faced regarding communication delays. Ensuring a smooth process is important, and I understand...
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Lindsay Ratterman - Northpointe Bank has received a review with 5 star rating from Cathy L
Reply from Lindsay Ratterman
July 22nd, 2025 05:43 PM
You are such a special client and person. Thank you for trusting me (again!) with the financing of your beautiful new home!
Caitlin in the office was exceptional.
Reply from Kelly Lee
November 25th, 2025 03:04 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Working with Tyler to secure our new mortgage was a breeze! He's smart, prompt, and organized! We were kept informed and he worked hard to knock out our closing in 30 days! I wouldn't hesitate to use him again! Highly recommend!!
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Reply from Tyler Jenkins
November 19th, 2025 02:16 PM
Greg - Insanely grateful to have the opportunity to work with you amazing folks like you! Congrats again on starting this new chapter!
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Chip S
Reply from Owner
January 12th, 2026 01:56 PM
Chip, thank you for the top rating. I'm glad to know you had a positive experience. If you ever need assistance or have any questions, please feel free to reach out.
971–980 of 3726
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender