Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Overall, the entire process was great. The time we spent with Chad at the office going over the loan simulator was incredibly helpful. During that time, we had his undivided attention and he genuinely helped us; he was not just trying to sell...
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Reply from Chad Paris
February 23rd, 2026 07:30 PM
Thanks for the review and the feedback Holly on our All in One loan and experience! We can always improve or make adjustments so will be sure to focus on making it clear that the QC call must be complete before we can schedule closing. I know...
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Dennie will work as fast as you do! Him and Hannah K are miracle workers, communication was top notch, and just overall, a very pleasant experience!
Reply from Dennie Dowell
February 23rd, 2026 09:41 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
I cannot thank entire team for your hard work !!! I'm Your customer for life !
Karolina .
Reply from Jesse Cronen - Northpointe Bank
February 20th, 2026 09:17 AM
Thank you, Karolina, for your kind words. I'm really glad to know that you're satisfied with the experience. It's great to have your trust and support. If you ever have any questions or need assistance in the future, please don't hesitate to...
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I really appreciated the communication. Chad kept up informed throughout the process
Reply from Chad Paris - Northpointe Bank
February 17th, 2026 05:31 PM
Thanks for the 5-star review Larry! I know there have been a lot of moving pieces with coordinating everything especially all the logistics with you all moving states but I am thankful you trusted me to navigate the process from start to finish...
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Communication throughout the loan process was excellent. Chad made everything flow seamlessly from start to finish!! Hope we have truly bought our last home, but will definitely recommend to those in the market!!
Reply from Chad Paris - Northpointe Bank
February 17th, 2026 05:29 PM
Thanks so much Barbara! I truly appreciate this review more than you know and very thankful I was connected with you and Larry to help you all buy your forever home!!! You guys have been great and wishing you all the best on your new endeavors...
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Tyler and his team were professional, patient, and highly responsive throughout my home loan process. From start to closing, they provided clear guidance and made sure I felt confident every step of the way.Buying a home can be stressful, but...
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We had an absolutely phenomenal experience working with #ClosedByCP on our home loan. From start to finish, Chad was knowledgeable, responsive, and incredibly professional. He made what can often feel like a stressful process smooth and straightforward,...
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Reply from Chad Paris - Northpointe Bank
February 17th, 2026 05:28 PM
Thank you SO much John for the exceptional 5-star review!! I appreciate you guys so much and very thankful to be a part of your homebuying journey on your true, forever home!!! Ecstatic to know it went so well and you guys were super pleased!...
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Great job!
Reply from Lindsay Ratterman - Northpointe Ban...
February 13th, 2026 06:53 PM
Such a pleasure being able to help you! Thank you for the trust you have in me!
Parker C. is truly a top-notch loan officer, and we cannot recommend him highly enough. We recently worked with him on a refinance, and as repeat customers, we were once again impressed by his professionalism, responsiveness, and deep knowledge...
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Everything went fast and smoothl.
Reply from Lindsay Ratterman - Northpointe Ban...
February 12th, 2026 05:50 PM
Thank you for trusting me with your refinance! I appreciate the confidence you all have in me :)
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender