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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • P
    Philip H
    Louisville, KY
    Posted on March 4th, 2026 06:06 PM
    Very thorough preparation and clear communication led to a very smooth process with no bumps, delays, or avoidable complications.
    Reply from Chad Paris
    March 11th, 2026 06:07 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • S
    Sean K
    Saint Petersburg, FL
    Posted on March 4th, 2026 04:54 PM
    Great working with Jesse an his team
    Reply from Jesse Cronen - Northpointe Bank
    March 4th, 2026 04:57 PM
    It's great to hear that you had a positive experience working with me and the team, Sean. Your feedback is much appreciated. If there's anything else I can assist you with, please feel free to reach out.
  • L
    Levi B
    Posted on March 2nd, 2026 09:19 PM
    Dennie was professional and experienced. I was confident from the first conversation that he would have my best interests in mind. He responded promptly to any questions and he ensured I fully understood the process. I would highly recommend...
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  • L
    Levi B
    Elizabethtown, KY
    Posted on March 2nd, 2026 09:19 PM
    Dennie was professional and experienced. I was confident from the first conversation that he would have my best interests in mind. He responded promptly to any questions and he ensured I fully understood the process. I would highly recommend...
    read more
    Reply from Dennie Dowell
    March 9th, 2026 09:19 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • D
    Dennis R
    Louisville, KY
    Posted on March 2nd, 2026 07:41 PM
    Bingham was tremendous. His help was indispensable
    Reply from Jesse Cronen - Northpointe Bank
    March 4th, 2026 04:57 PM
    Dennis, it's great to hear that Bingham's assistance was invaluable to you. If there’s anything further I can do to make your experience even better, please feel free to reach out. I appreciate your feedback, and thank you for choosing Northpointe...
    read more
  • R
    Raven F
    Posted on March 2nd, 2026 02:59 AM
    John Dziedzic - Northpointe Bank has received a review with 5 star rating from Raven F
  • R
    Raven F
    Louisville, KY
    Posted on March 2nd, 2026 02:58 AM
    Chad and Yuliya were friendly and pro-active with documentation requests. Everything that was requested also had an explanation of why it was needed and what it would be used for which was very appreciated
    Reply from Chad Paris
    March 9th, 2026 12:37 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • A
    Aida S
    Elizabethtown, KY
    Posted on March 2nd, 2026 02:29 AM
    The timing of the process was overwhelming because they ask many time for the documents to the point we close the loan 45+ days.
    Reply from Dennie Dowell
    March 9th, 2026 05:17 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • S
    Sherrylee S
    Louisville, KY
    Posted on March 2nd, 2026 12:01 AM
    The process was fairly quick, easy, and met my expectations.
    Reply from Jesse Cronen - Northpointe Bank
    March 2nd, 2026 02:22 AM
    I'm glad to hear that the process went smoothly and met your expectations, Sherrylee. Making the experience quick and straightforward is one of my top priorities. If you need any assistance in the future or have further questions, feel free...
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  • L
    Leah M
    Louisville, KY
    Posted on March 1st, 2026 03:09 PM
    process was smooth, was able to get in touch when needed
    Reply from Jesse Cronen - Northpointe Bank
    March 2nd, 2026 02:22 AM
    I appreciate your feedback, Leah. It's good to know that you found the process smooth and felt communication was effective. If you have any more questions or need further assistance, please feel free to reach out. I'm here to help.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender