Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Chad was proactive and very quick to respond to any and all of our needs in preparing for our cross country move. I cannot thank him enough for his and Yuliya's amazing service.
Reply from Chad Paris
June 22nd, 2026 04:23 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Better communication . Several times I asked for an explanation . Most of the time I didn't know what questions to ask & waited too long for a reply.
Reply from Chris Bauman - Northpointe Bank
June 16th, 2026 01:06 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. While we understand that challenges can arise, we appreciate the opportunity to assist you with...
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Working with Jesse and Northpoint bank is always a good experience.
Reply from Jesse Cronen - Northpointe Bank
June 13th, 2026 07:13 PM
David, I appreciate your kind words. I'm glad to hear that working with me and Northpointe Bank has consistently been a positive experience for you. If you ever need assistance in the future, please don't hesitate to reach out.
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Reply from Jesse Cronen - Northpointe Bank
June 12th, 2026 08:55 PM
James, I appreciate your feedback. It seems like there might have been a mix-up with the text. If there's anything specific you'd like to share or discuss about your experience, please feel free to reach out directly.
Simply put... he's the best!
Chad and his team were stupendous! They made the entire loan process smooth and easy as can be by providing exceptional service. Their communication was on point so I always felt up to date and at ease because I knew they were getting the job...
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Reply from Chad Paris
June 19th, 2026 12:39 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Dennie is always on the ball! So kind and helpful through every step of our loan process!
John Dziedzic - Northpointe Bank has received a review with 5 star rating from David G
Chad was available when I needed him. Weekends, evenings, after business hours, etc. Explained everything.
Reply from Chad Paris
June 17th, 2026 02:00 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
John was great from start to finish.
Reply from John Dziedzic - Northpointe Bank
June 9th, 2026 02:14 PM
I'm so thrilled for you all. Exciting times for you and your family. We are always here if you ever need anything. Take care.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender