Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Easy process and paperwork. Jesse and team are responsive and thorough. Thank you.
Reply from Jesse Cronen - Northpointe Bank
July 11th, 2026 07:19 PM
Jo, I appreciate the kind words. I'm glad to hear that you found the process easy and that my team and I were responsive and thorough. Thank you for choosing Northpointe Bank for your needs.
Everything was smooth and clear. I didn't feel pressured or like I wasn't able to ask questions
Reply from John Dziedzic - Northpointe Bank
July 10th, 2026 12:27 PM
Love this feedback. Enjoy your new home and if you ever need anything reach out. Take care.
This was my second experience working with Tyler. I appreciate his professionalism, his responsiveness and his patience in answering my questions.
Reply from Tyler Jenkins - Northpointe Bank
July 9th, 2026 08:07 PM
Chris - as always it was a pleasure working with you! I am excited to see you execute on this game plan so we can make focus on retirement and on those grandbabies!
dennie is the man great guy very responsive
Reply from Dennie Dowell
July 16th, 2026 08:37 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
I was supported and guided the entire way, but the manner in which the support and guidance was given is what made the difference. True humanity is the best way I could describe it versus "stuffy" cordial formalities.
Reply from Dennie Dowell
July 16th, 2026 05:29 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jesse answered questions quickly.
Reply from Jesse Cronen - Northpointe Bank
July 8th, 2026 01:41 PM
Patricia, thank you for your review. I'm glad I could provide quick answers to your questions. If there's anything else you need, please feel free to reach out.
smooth from start to finish. except for a one-day delay in the closing, where I had to stay in hotel (out of state), everything else went fine. Thank you.
Reply from Jesse Cronen - Northpointe Bank
July 8th, 2026 01:09 PM
Jeffry, thank you for sharing your experience. I'm glad to hear that everything went smoothly aside from the one-day delay in closing. I appreciate your understanding, and if there's anything more I can assist you with, please let me know.
Dustin was amazing to work with!! He went above & beyond to explain things, answer questions, & make the process run smoothly .
Reply from Dustin Mistelske - Northpointe Bank
July 10th, 2026 04:13 PM
Appreciate you all very much!!!! It was an absolute pleasure working with you both!
Tyler and his team had our best interest in mind throughout the process.
Reply from Tyler Jenkins - Northpointe Bank
July 8th, 2026 11:40 AM
Haylee - couldn't be more excited for you and both on your first home! Congrats again!
The Mortgage process from beginning to end was a breeze! Everyone I worked with was professional & prompt with correspondence. Highly recommended!!
Reply from Owner
July 8th, 2026 12:55 PM
Chris, thank you for the excellent rating. I'm grateful for your support and am here if you ever need assistance in the future.
251–260 of 3722
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender