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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
Sat
closed
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closed
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5 Star
96%
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3%
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Reviews from Web
  • L
    Louis H
    Jeffersonville, IN
    Posted on July 22nd, 2024 02:29 PM
    Tyler was great to work with! He operates with having our best interest at heart and it’s not just about closing the loan. I have recommended him to others and I look for to working with Tyler and Northpointe in the future!
    Reply from Tyler Jenkins
    July 22nd, 2024 08:43 PM
    Louis - thank you!! It's always a pleasure working with you and I look forward to continuing to watch your real estate portfolio grow!
  • N
    Naomi D
    Louisville, KY
    Posted on July 21st, 2024 12:13 PM
    Fantastic communication during the entire process.
    Reply from Chad Paris
    July 22nd, 2024 06:49 PM
    Thanks so much Naomi!! It was great meeting you guys at closing and so excited for you all and your awesome new house!!! You guys were amazing to work with and glad you all had a great experience. Thanks for the awesome review! #BOOM
  • B
    Bonnie R
    Posted on July 20th, 2024 07:04 PM
    Kelly was Awesome! First Time Homeowners!!! Concise, complete, and caring from start , to finish, and beyond!
    Reply from Owner
    September 16th, 2025 09:00 PM
    Thank you Bonnie- it was a pleasure getting to help you all become home buyers!
  • B
    Bonnie R
    Louisville, KY
    Posted on July 20th, 2024 06:33 PM
    Kelly and Caitlin are miracle workers!Kelly helped me feel comfortable and confident from the beginning. Caitlin provided strong support. Clear communication and resent a request for something I missed. I missed a couple things and they prompted...
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    Reply from Kelly Lee
    July 21st, 2024 06:57 PM
    Thank you Bonnie and Teresa! We are so excited for you to become homeowners. Enjoy the memories that you all will create! We appreciate the kinds words and especially the double pay! Keep us in mind if anyone you know is looking to buy!
  • G
    Grace G
    La Grange, KY
    Posted on July 20th, 2024 01:40 PM
    Overall everything was good! I’m a first time home buyer so the whole process was a little stressful but they helped me get through closing!
    Reply from Jesse Cronen
    July 20th, 2024 03:42 PM
    I'm really glad to hear that overall, you had a positive experience, Grace. As a first-time home buyer, it's understandable to find the process a bit stressful, but it's great to know that we were able to assist you effectively through closing....
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  • C
    Corey B
    Louisville, KY
    Posted on July 20th, 2024 11:33 AM
    Lindsay was very nice and truly wanted to help get us into our first home. She went the extra mile when assisting us.
    Reply from Lindsay Ratterman
    July 22nd, 2024 07:13 PM
    You all worked so hard to get in your new home. I couldn't have been more honored to walk alongside your homebuying journey. Congratulations on your new home!
  • D
    David Z
    Goshen, KY
    Posted on July 19th, 2024 06:56 PM
    Good experience.
    Reply from Jesse Cronen
    July 20th, 2024 03:42 PM
    I'm really glad to hear about your positive experience, David. Your feedback is greatly appreciated and it was my pleasure to assist you with your purchase loan at Northpointe Bank. I continually strive to improve our customer service and a...
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  • for
    Russ Jameson - Northpointe Bank
    SFTP
    P
    PAMELA W
    DECATUR, GA
    Posted on July 19th, 2024 01:14 PM
    Thank you Russell and team for your support, information and guidance throughout our home refinancing process. We were impressed with the responsiveness of you and your team and appreciated your guidance and information. And, most importantly,...
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    Reply from Russ Jameson
    July 23rd, 2024 07:49 AM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • M
    Matthew K
    Louisville, KY
    Posted on July 18th, 2024 04:32 PM
    Top notch throughout
    Reply from Jesse Cronen
    July 20th, 2024 03:43 PM
    Matthew, thank you very much for the top review. I'm glad that your refinancing process with Northpointe Bank went smoothly. It was a pleasure working with you and I'm always here to assist in future. Thanks again for your trust and 5-star...
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  • for
    Northpointe Bank - Louisville
    SFTP
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    Seth M
    Rineyville, KY
    Posted on July 18th, 2024 01:55 PM
    Mike worked with us when others wouldn’t. He helped a active duty military soldier and family during the transition to the civilian world.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender