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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • R
    Rebecca S
    Louisville, KY
    Posted on September 5th, 2024 02:01 PM
    I'm so glad I chose to work with Lindsay. I felt supported and informed every step of the way. Lindsay worked her magic crunching the numbers and working to match me with the best deal possible. Her response time was impeccable (even to the...
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    Reply from Lindsay Ratterman
    September 9th, 2024 06:09 PM
    So happy for you and your little guy! Thank you for trusting me and Northpointe to get you to become a homeowner!
  • A
    Andrew D
    Louisville, KY
    Posted on September 5th, 2024 01:42 PM
    Tyler was awesome and professional to work with. Down to earth, easy to talk to, made things simple for two first time homebuyers
    Reply from Tyler Jenkins
    September 5th, 2024 03:11 PM
    My man!! Thank you so much for the kind words! It was an honor working with you both!
  • P
    Patrick D
    Lexington, KY
    Posted on September 5th, 2024 12:40 PM
    Had an excellent experience, I will 100% be doing more business with Jesse.
    Reply from Jesse Cronen
    September 5th, 2024 12:43 PM
    I'm thrilled to hear that you had an excellent experience, Patrick! Your positive feedback means a lot to me. I look forward to doing more business with you at Northpointe Bank, whether it's for another refinance or a new loan. Thanks for your...
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  • J
    Julia M
    Louisville, KY
    Posted on September 5th, 2024 12:20 PM
    The whole loan process went very quickly
    Reply from Jesse Cronen
    September 5th, 2024 12:24 PM
    I'm thrilled to hear that you found the loan process to be swift, Julia. Your feedback is greatly appreciated. I strive to provide the best service possible, and it's always rewarding to hear positive feedback from our customers. If there's...
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  • M
    Mark M
    Louisville, KY
    Posted on September 5th, 2024 11:41 AM
    No surprises, kept up to date with document submittals to us for review.
    Reply from Jesse Cronen
    September 5th, 2024 12:24 PM
    I appreciate your feedback, Mark. I'm glad to hear that you found the document submission process at Northpointe Bank to be streamlined and transparent, as we constantly strive for just that. Although we received a rating of 4.5 out of 5 stars,...
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  • V
    Vicky P
    Louisville, KY
    Posted on September 4th, 2024 10:52 PM
    The checklist and updates made the process easy to follow and to know what tasks I needed to complete.
    Reply from Jesse Cronen
    September 5th, 2024 12:46 AM
    I'm thrilled to hear that you found the process easy to follow, Vicky. Making sure my clients know exactly what tasks are needed for their refinancing is a top priority for me at Northpointe Bank. Your positive feedback and 5-star rating are...
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  • M
    Marty S
    Posted on September 3rd, 2024 07:20 PM
    Great experience. Working with Jesse changed my mind about how a mortgage should be. Highly recommend!
  • M
    Marty S
    Somerville, AL
    Posted on September 3rd, 2024 06:53 PM
    availability, and ease of use.
    Reply from Jesse Cronen
    September 5th, 2024 12:47 AM
    I'm thrilled to hear that you were satisfied with our service, Marty. It's always wonderful to know that the process was easy to use and that you found me available when needed. Your feedback is much appreciated. It was a pleasure assisting...
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  • S
    Sherri M
    Posted on September 3rd, 2024 03:21 PM
    I especially appreciate Jesse’s knowledge and clear communication! It was a great experience from start to finish! I look forward to working with Northpointe again the future.
  • S
    Sherri M
    Columbus, OH
    Posted on September 3rd, 2024 03:21 PM
    Clear communication and excellent product selections. I especially appreciated the knowledge and transparency provided by Jesse. I look forward to working with Northpointe again in the future!
    Reply from Jesse Cronen
    September 5th, 2024 12:47 AM
    Thanks so much for the glowing review, Sherri. I'm thrilled to hear that you appreciated the clear communication and transparency throughout your refinancing process. It was truly my pleasure to assist you. I'm excited to work with you again...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender