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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • M
    Marlene W
    Orange Beach, AL
    Posted on October 29th, 2024 12:41 PM
    The entire team did an outstanding job!
    Reply from Jesse Cronen
    October 29th, 2024 01:07 PM
    I'm thrilled to hear that you found our service excellent, Marlene! Your positive feedback truly means a lot to me and the whole team. It was our pleasure to assist you with your refinance. Thanks for choosing Northpointe Bank and for leaving...
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  • Z
    Zachary M
    Coxs Creek, KY
    Posted on October 29th, 2024 12:27 PM
    Little to no communication with me as a first time buyer. Made multiple "mistakes" that shouldn't have happened if my best interest was your actual concern. You guys might do this stuff all day but your customers don't. I had to redo multiple...
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    Reply from Jesse Cronen
    November 4th, 2024 06:16 PM
    Zachary - Thank you for sharing your feedback with us. I’m sorry to hear that your experience didn't meet your expectations. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we...
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  • K
    Kelsey L
    Posted on October 29th, 2024 12:43 AM
    John Dziedzic - Northpointe Bank has received a review with 5 star rating from Kelsey L
  • K
    Kelsey H
    Prospect, KY
    Posted on October 29th, 2024 12:43 AM
    Tyler was easy and awesome to work with! Answered any questions we may have had, and always made himself available to help with whatever we needed.
    Reply from Tyler Jenkins
    October 30th, 2024 07:18 PM
    Kelsey - it was an honor helping you and Nick buy your forever home! I'm super excited for this new chapter along with the new addition to the family! Congrats again :)
  • M
    Maxwell M
    Louisville, KY
    Posted on October 29th, 2024 12:25 AM
    W Loan Officer, get this guy a Balon D’or
  • J
    Joseph A
    Gulf Shores, AL
    Posted on October 28th, 2024 06:54 PM
    Did exactly what I was hoping for. Looking forward to working together again
    Reply from Jesse Cronen
    November 1st, 2024 01:02 PM
    I'm really glad to hear that you're satisfied with the refinance, Joseph. Your positive feedback means a lot to me. I too look forward to working together again. Thanks for giving Northpointe Bank and me a perfect rating. It was a pleasure...
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  • J
    Jessica L
    Radcliff, KY
    Posted on October 28th, 2024 02:13 PM
    If I ever need to purchase a home in the future I would not choose anyone else to work with but Mr. Dowell!
  • J
    John M
    Louisville, KY
    Posted on October 28th, 2024 02:04 PM
    Got it closed
    Reply from Jesse Cronen
    October 28th, 2024 02:11 PM
    I'm thrilled to hear that your refinancing process went smoothly and that you were satisfied with the services provided. I strive to ensure each of my clients have a seamless and stress-free experience at Northpointe Bank. Your 5-star review...
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  • Z
    Zachary T
    Posted on October 28th, 2024 01:22 PM
    North pointe bank was great ! I highly recommend using them if looking for a loan! Made the process very easy in my busy schedule.
  • G
    Gant H
    Louisville, KY
    Posted on October 28th, 2024 01:22 PM
    Jesse makes it work.
    Reply from Jesse Cronen
    October 28th, 2024 01:28 PM
    I'm thrilled to hear that you had a positive experience with your refinance, Gant. Your satisfaction is our top priority at Northpointe Bank and it's reaffirming to hear this reflected in your review. I appreciate the 5-star rating and your...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender