Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Kelly was always available and very helpful and Informative just great experience thank you very much Kelly
Reply from Kelly Lee
February 20th, 2025 05:27 PM
Thank you Vicky - we are very appreciative of the opportunity to have assisted you and Bobby!
Dennie was super responsive and quite informative. He was very patient with me, which I appreciate so much.
i don't have any
Reply from Jesse Cronen - Northpointe Bank
January 29th, 2025 05:05 PM
Kyle, Thank you for sharing your feedback. We truly appreciate the opportunity to assist with your home lending needs and are always looking for ways to improve. If there’s anything we can do to better support you, please let us know.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from JD M
We have been working off and on with chad for the last couple of years and he really hung in there with us as we worked on getting everything in order to purchase our home.
Reply from Chad Paris - Northpointe Bank
January 21st, 2025 06:39 PM
Thanks for the awesome review JD! I appreciate it and you guys hung in there too and glad we all worked together to get you all in your gorgeous new home! Hope you all create so many good memories in your new house! Thanks for trusting in me...
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Working with Jesse and his team is always a pleasure. They make the whole process easy to understand and clear. Their customer service is why I continue to ise use them over and over again.
Reply from Jesse Cronen - Northpointe Bank
January 22nd, 2025 03:16 PM
Jessica, I'm thrilled to hear that you found our process easy to understand and clear. My team and I at Northpointe Bank always strive to offer top-notch customer service, and I'm glad that's been your experience. It brings me great satisfaction...
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Unfortunately we had multiple issues with Bo. Asking for the same paperwork mutliple times, not getting the final numbers so that we had to delay the closing one day, and then asking for signatures on paperwork we had already signed for him....
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Reply from Jesse Cronen
January 22nd, 2025 03:17 PM
I truly appreciate you taking the time to share your feedback, LaDawn. I'm sorry to hear about the issues you experienced with the loan process, particularly the repeated requests for paperwork and the delay. This is not the kind of service...
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Northpointe Bank was very helpful in guiding us through our home loan process. They communicated effectively and listened to what our needs were. They didn’t just give us one option but had pathways that made us feel comfortable and trustworthy....
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Jeff and his team were amazing!
Reply from Jeff Prow - Northpointe Bank
September 28th, 2026 07:05 PM
Rebekah, I'm glad to hear that you had a positive experience with me and my team. We always strive to provide great service at Northpointe Bank.
Chad was amazing to work with, he stayed in contact along every step of the way & helped explain things and answer any questions that I had along the way.
Reply from Chad Paris
January 21st, 2025 06:40 PM
Thanks Makala! I really appreciate the awesome review and just so darn proud of you buying your first house! I am so glad I was able to be a part of your first home buying experience!! You are gonna love it!! #BOOM
1941–1950 of 3726
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender