Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
We had a great experience working with Tyler Jenkins on our HELOC through Northpointe. From the beginning, Tyler was warm, easy to talk to, knowledgeable, and genuinely thoughtful in the way he answered our questions.He and his assistant did...
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Commuicated well and on time
Reply from Jesse Cronen - Northpointe Bank
August 10th, 2026 09:00 PM
Amer, I'm grateful for your feedback. It's good to know that the communication was timely and effective during your refinance process. If you need further assistance or have any questions, please don't hesitate to reach out.
I can’t recommend Tyler and his team enough! My husband and I are in the service industry so buying a home tends to be a bit more difficult on the lending end. From the very beginning, Tyler made us feel safe to ask all the questions while...
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Great service from my loan Officer. And was kept well informed during the process.
Reply from Chris Bauman
August 17th, 2026 12:32 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
They were awesome!
Reply from Tyler Jenkins - Northpointe Bank
August 12th, 2026 03:12 PM
Joe - Grateful to play my role in helping you and Elizabeth make that transition back to KY! Congrats again!
Jessie was awesome. Very knowledgeable. Was so good we decided to refinance another home with him
Reply from Jesse Cronen - Northpointe Bank
August 10th, 2026 09:00 PM
Christopher, thank you for your kind words. I'm pleased to know that my knowledge and service met your expectations, and it's great to hear that you've chosen to refinance another home with me. If you have any questions or need further assistance,...
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Extremely easy process! Jeff and Kelly were incredibly helpful
Reply from Jeff Prow
August 17th, 2026 09:16 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
As an older homebuyer, modern real estate technology felt overwhelming. Jesse and his team guided me with incredible patience and respect. Even when I messed up the closing time and kept everyone waiting an hour, they were all so graceful and...
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Reply from Owner
August 10th, 2026 09:01 PM
Mona, thank you for sharing your experience. I'm truly glad that my team and I could provide the support and patience you needed throughout the process. It's important to us that you felt respected and well-guided, even when challenges arose....
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Kelly was an amazing help & I felt like I could really trust her. She told me everything straight which I really needed!
Reply from Kelly Lee - Northpointe Bank
August 7th, 2026 12:56 PM
Thank you Maddy. House purchasing is major and the answers need to be straight forward. I am glad all of what I was able to help you with made sense and allowed you to understand the process thoroughly! Congrats on your new condo!
Jesse at Northpointe bank was very helpful and responsive in the home buying process. He answered all my questions and guided me through the process in a way that helped to ease any nerves. I would highly recommend him to anyone looking to...
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Reply from Owner
August 10th, 2026 09:01 PM
Hannah, I appreciate your kind words and am glad to hear that I could provide the guidance and support you needed during the home buying process. It's important to me that you felt at ease and well-informed every step of the way. Thank you...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender