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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    Jessica G
    Louisville, KY
    Posted on April 22nd, 2025 01:18 PM
    Lindsay and Caitlin were wonderful. Very responsive to any questions or concerns. The only negative was that I was asked to cancel my check to the IRS so it could be paid at closing so that payment was verified. I had mailed the original check...
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    Reply from Lindsay Ratterman
    May 12th, 2025 04:53 PM
    You all were unbelievably amazing to be able to work with and I cannot explain how honored we were to be able to play a small part of the homebuying process. I'm so sorry for the confusion towards the end regarding the IRS payment, but I hope...
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  • C
    Christopher J
    Radcliff, KY
    Posted on April 22nd, 2025 12:27 PM
    Chad was great to work with , he kept me up to data though the whole process
    Reply from Chad Paris - Northpointe Bank
    April 23rd, 2025 01:34 PM
    Thanks for the 5 star review Chris!! I appreciate you and glad we were able to get you lined out. Congrats on your new house sir. Thanks so much for trusting my team to get you in your new house! BOOM!
  • L
    Lucas M
    Louisville, KY
    Posted on April 22nd, 2025 02:02 AM
    Chad and his team were very thorough and helped me work through a challenging situation with ease.
    Reply from Chad Paris
    April 23rd, 2025 01:36 PM
    My man Luke, thank you very much for the 5-star review and the kind words! My team does everything possible to make all loans go well, even ones with a few more obstacles. I sincerely appreciate you guys and thank you for trusting my team with...
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  • T
    Tonya S
    Elizabethtown, KY
    Posted on April 21st, 2025 10:56 PM
    I had a great experience with Dennie, because he explained every detail thorughly and was a complete professional. He was eager to answer any questions, provide guidance, and sent consistent emails which helped me stay informed/prepared with...
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  • S
    Sophia
    Posted on April 21st, 2025 12:55 PM
    Chad Paris was organized, clear, and concise. His emails were easy to understand while also being thorough. He answered any questions I had and was always willing to answer the phone. Would recommend him for any homebuyers.
  • S
    Sophia M
    Louisville, KY
    Posted on April 21st, 2025 12:54 PM
    Chad was organized, clear, and concise. His emails were easy to understand while also being thorough. He answered any questions I had and was always willing to answer the phone.
    Reply from Chad Paris
    April 23rd, 2025 01:38 PM
    WOW, THANK YOU SOPHIA!! I really appreciate the awesome 5-Star review and your super kind words. I pride myself with attention to detail from the very first call until closing day and as an engineer, I figured you might appreciate that! :)...
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  • L
    Lashelle S
    Indianapolis, IN
    Posted on April 20th, 2025 06:23 PM
    I really appreciate Trevor's constant communication to keep me updated and reminders to submir documents . He was also very helpful in answering my questions.
    Reply from Jesse Cronen - Northpointe Bank
    April 20th, 2025 07:00 PM
    Thank you for your feedback, Lashelle. I'm glad to hear that Trevor's communication and assistance were helpful throughout your refinancing process. At Northpointe Bank, we strive to provide excellent support, and your satisfaction is important...
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  • W
    William D
    Posted on April 20th, 2025 01:06 PM
    John Dziedzic - Northpointe Bank has received a review with 5 star rating from William D
  • W
    William F
    Little River, SC
    Posted on April 20th, 2025 01:06 PM
    They worked very hard to get it done.
    Reply from Jesse Cronen - Northpointe Bank
    April 20th, 2025 05:09 PM
    I'm thrilled to hear that you were satisfied with the effort put into your purchase process. It was a pleasure assisting you, and I'm glad we could meet your expectations. Thank you for choosing Northpointe Bank.
  • S
    Senad P
    Louisville, KY
    Posted on April 20th, 2025 05:39 AM
    Had a great experience, all my questions were answered and the process was easy.
    Reply from Jesse Cronen - Northpointe Bank
    April 20th, 2025 09:52 AM
    I'm thrilled to hear that your experience was positive and that all your questions were answered. It was a pleasure assisting you with the purchase process. Thank you for choosing Northpointe Bank.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender