Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM(Open now)
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Reviews from Web
We decided to move closer to school and used Northpointe again as our lender. We chose Northpointe for the second time because of the great experience we had the first time around. I called Jesse, when it was time to move forward with our new...
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Reply from Owner
July 1st, 2025 03:06 PM
I'm thrilled to hear about your positive experience with Northpointe Bank and that I could assist you again with your home purchase. It's wonderful to know that you felt comfortable and supported throughout the process. Meeting your timeline...
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We were aware of what part of the process we were going through. If we had a question or issue, there was open communication. Overall, the process the very professional.
Reply from Jesse Cronen - Northpointe Bank
June 30th, 2025 06:01 PM
I'm glad to hear that the communication and professionalism met your expectations throughout the process. It was a pleasure assisting you with your purchase. If you have any further questions or need assistance in the future, please feel free...
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More clarification on time-sensitive matters. I was out of the country for a week about 3 weeks prior to closing, and information was requested shortly before I left for that, though it was conveyed to me that it was fine to wait until after...
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Reply from Jesse Cronen - Northpointe Bank
July 2nd, 2025 05:37 PM
I appreciate you sharing your feedback with us—it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Tyler and Kaelin were very helpful in knowledgable in what we needed to do, even with some minor setbacks and issues. We worked through them quickly and efficiently
Reply from Tyler Jenkins - Northpointe Bank
June 30th, 2025 09:16 PM
Colin - We appreciate the kind words and we're super excited for this new chapter in your family's homeownership journey! Good luck with the new golf brand!
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Margie S
Reply from Owner
June 30th, 2025 04:18 AM
I'm thrilled to hear that you had a positive experience, Margie. It was a pleasure assisting you, and I am grateful for your kind feedback. If you need any further assistance, please feel free to reach out.
Everyone was very helpful.
Reply from Jesse Cronen - Northpointe Bank
June 30th, 2025 04:18 AM
I'm glad to hear that you found everyone helpful during your purchase process. It was my pleasure to assist you, and I appreciate your feedback.
Chad is a very professional and patient person. I am very honored that my friend introduced him to me. He made evrything so easy . I will definitely recommend him to my friends
Reply from Chad Paris
July 2nd, 2025 12:29 PM
Thank you so much Maggie! Such kind words and an awesome review and I am very thankful for that! My team and I enjoyed working with you and helping you buy your new investment property and glad we could be a part of that journey for you. Thanks...
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Jesse and Bo were always willing to explain thoroughly anything I had questions with ... and with patience and understanding. They were a joy to work with and I appreciate everything they did for us.
Reply from Jesse Cronen - Northpointe Bank
June 30th, 2025 04:19 AM
I'm thrilled to hear that you had such a positive experience with Bo and me during your purchase process. We always strive to provide thorough explanations and ensure our clients feel supported. Thank you for your kind words and for choosing...
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We will be back again. Very awesome and easy experience!
Reply from Jesse Cronen - Northpointe Bank
June 29th, 2025 03:33 PM
I'm thrilled to hear that you had an awesome and easy experience with your purchase process. I look forward to assisting you again in the future. Thank you for your kind words!
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Jason Justice - Northpointe Bank
We worked with Jason for almost two years while house searching . He was always readily available and answered any questions we had.
Reply from Jason Justice
July 6th, 2025 01:33 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender