Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Overall was a good experience. I sent a few emails that were not responded to. Also, there was apparently an issue with a tree and the condo association. I have not idea was the resolution was or how I might be held responsible for the tree...
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Reply from Jesse Cronen - Northpointe Bank
July 9th, 2025 02:09 PM
Thank you for your feedback, Sharon. I'm glad that your overall experience was positive, though I'm sorry to hear about the unanswered emails and the ongoing concerns with the tree. I understand how important clarity is in these situations....
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Kelly has our confidence. She is a great loan officer and we think she is worthy of our esteemed. However not having custody of the checks to pay off certain loans is a cause of concern. What if the company does not get the money- we file BK?...
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Reply from Kelly Lee - Northpointe Bank
July 16th, 2025 12:45 AM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Jason Justice - Northpointe Bank
Jason was available and answered my questions like a pro!
Reply from Jason Justice
July 15th, 2025 08:27 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Easy to work with, great communication
Reply from Dennie Dowell
July 15th, 2025 12:40 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
There is a reason Tyler has 5 stars across the board!Entering in to the home buying process for the first time, I thought I had a strong grasp on what it entailed. As I got further in, I realized I had more questions than answers. Tyler gave...
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Reply from Owner
July 18th, 2025 12:00 AM
Spencer - it was an absolute pleasure working with you on this! Nothing brings me more joy than to empower and educate my clients! Congratulations again on this huge milestone!
We had some outline expectations that were not fulfilled and we were not aware about it until the closing paper works were emailed to us. Yes, it was an okay experience but Jeff was a great guy to work with throughout the whole process.
Reply from Jeff Prow
July 14th, 2025 07:12 PM
I really appreciate the feedback and am looking forward to working with you again.
Jesse and team were great. Easy to work with, limited bureaucracy, very transparent, and easy to reach.
Reply from Jesse Cronen - Northpointe Bank
July 7th, 2025 07:37 PM
I'm thrilled to hear that you found our team easy to work with and appreciated the transparency and accessibility. It was a pleasure assisting you with your purchase. Thank you for your kind words.
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Diane S
Reply from Owner
July 9th, 2025 02:10 PM
Thank you, Diane, for the 5-star review. I'm delighted to know you had such a positive experience. It was a privilege to assist you, and I'm glad everything went smoothly. If there's anything more I can do for you in the future, please feel...
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Tyler was very helpful and knowledge through out the whole process. He was able to answer and questions I had no matter the time of day!
Reply from Tyler Jenkins - Northpointe Bank
July 14th, 2025 02:04 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Tim H
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender