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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
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5 Star
96%
4 Star
3%
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Reviews from Web
  • S
    Sarah G
    Frankfort, KY
    Posted on August 16th, 2025 04:14 PM
    Kelly is wonderful to work with, an extremely hard worker and goes above and beyond. This was our second time working with her and she is very knowledgeable. Thank you so much!
    Reply from Kelly Lee - Northpointe Bank
    August 18th, 2025 12:25 PM
    It was a pleasure working with you two again. I am excited that you have found a great location to call home!
  • D
    Dillian L
    Mt Washington, KY
    Posted on August 16th, 2025 11:32 AM
    Chris went above and beyond, answered any question I had and thoroughly explained everything I was a lttle confused about .
    Reply from Chris Bauman
    August 23rd, 2025 11:33 AM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • M
    Mukaddes B
    Huntington Beach, CA
    Posted on August 14th, 2025 04:28 PM
    easy and effortless process
    Reply from Dustin Mistelske - Northpointe Bank
    August 14th, 2025 05:52 PM
    Working with you and your family again was smooth and enjoyable!! Thank you so much
  • L
    Leonard C
    Louisville, KY
    Posted on August 14th, 2025 01:07 PM
    They were easy to work with and kept me informed
    Reply from Jesse Cronen - Northpointe Bank
    August 18th, 2025 03:40 PM
    Leonard, thank you for your feedback. I'm pleased to hear that you found the refinancing process easy and that I was able to keep you informed along the way. Keeping clients updated is a priority for me, so I'm glad it contributed positively...
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  • K
    Kaylee W
    Loretto, KY
    Posted on August 14th, 2025 12:30 PM
    Chad was an amazing person to work with! He answered all questions that I had and responded fast. He made this process less stressful and went smoothly!
    Reply from Chad Paris - Northpointe Bank
    August 18th, 2025 01:45 PM
    Thanks so much Kaylee!! I am glad everything went smooth on your first home purchase and so excited for you all to be new homeowners!! I appreciate you choosing us to be a part of your journey. Yuliya and I really enjoyed working with you guys....
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  • M
    Marty S
    Posted on August 13th, 2025 01:28 PM
    If you're looking to buy coastal property, don't hesitate to use Jesse and North Pointe Bank.
    Reply from Owner
    August 14th, 2025 02:17 AM
    Marty, thank you for your kind words and recommendation. I'm glad to hear that you feel confident about working with me and Northpointe Bank for coastal property purchases. It's my aim to make the process as straightforward and supportive as...
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  • M
    Marty S
    Foley, AL
    Posted on August 13th, 2025 01:26 PM
    Awesome experience, I will definitely be a repeat customer. On to the next property.
    Reply from Jesse Cronen - Northpointe Bank
    August 14th, 2025 02:17 AM
    Marty, thank you for sharing your experience. I’m thrilled to hear you had an awesome time working with me. I'm excited to assist you with your next property and any future endeavors. If you have any questions or need guidance along the way,...
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  • J
    Joni P
    Posted on August 12th, 2025 12:44 PM
    Everything was seamless all the documents they asked for or easy to gather. She worked to make sure that everything we needed worked for approval.
    Reply from Owner
    September 16th, 2025 09:00 PM
    Thank you so much. I am thankful that you all found a home that will be more manageable with the space. Glad it worked out so quickly for you all.
  • J
    Joni P
    Louisville, KY
    Posted on August 12th, 2025 12:44 PM
    Kelly was fantastic. She went above and beyond she even came to our house to go over the preapproval stuff since my husband is dealing with cancer. She made sure she stayed in contact with me and she was just lovely!
    Reply from Kelly Lee - Northpointe Bank
    August 18th, 2025 12:27 PM
    Thank you so much. I enjoyed working with you all and getting to know you and your daughter. I hope she has a fantastic Freshman year.
  • J
    Jamie J
    Fisherville, KY
    Posted on August 12th, 2025 12:18 PM
    Blank response
    Reply from Jesse Cronen - Northpointe Bank
    August 12th, 2025 12:21 PM
    Jamie, thank you for taking the time to leave a review. If you have any thoughts or details to share about your refinancing experience, I'd love to hear more. Your feedback is valuable in helping me improve my service. If there's anything specific...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender