Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
John did a great job explaining the process and getting the neccessary documents from me in order to get the loan funded.
Reply from John Dziedzic - Northpointe Bank
September 1st, 2026 02:41 PM
Thanks for the review. You have an amazing new home that you can grow into over the years. Truly enjoyed working with you and getting to know you.
Dennie was very responsive and let us know what was going on and what to expect. Great experience.
Reply from Dennie Dowell
September 8th, 2026 01:52 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
to talk to, everything was explained in a language I could understand. There was no pressure on me to do something that I did not want to do.
Reply from Lindsay Ratterman - Northpointe Ban...
September 1st, 2026 03:31 AM
Thank you for allowing me to help with your refinance. I know it was a big decision and I just wanted to let you know how much it meant for me to assist you!
Process was smooth all the way through closing
Reply from Jesse Cronen - Northpointe Bank
August 31st, 2026 05:21 PM
Kimberly, I appreciate your feedback. I'm glad to hear that the process was smooth for you all the way through closing. If you have any more questions or need assistance in the future, please feel free to reach out.
Jesse...although I did not have the opportunity to talk with you much, personally, your team including Trevor Bingham and Mike Robertson were wonderful to work with. Thank you!
Reply from Jesse Cronen - Northpointe Bank
August 31st, 2026 05:22 PM
Kimberly, I'm grateful for your feedback. It's great to hear that Trevor Bingham and Mike Robertson provided you with such a positive experience. Thank you for sharing your kind words!
I didn't realize when I opened up a credit card that I didn't receive from the mail yet, was going to be an issue after we signed at closing. It would have been nice to know ahead of time about this. I never knew that was a rule. It would have...
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Reply from Jesse Cronen - Northpointe Bank
August 31st, 2026 05:23 PM
Lisa, I appreciate your feedback and I'm sorry for any inconvenience caused by the situation with the credit card. I understand how important it is to have all information upfront, and I'll take your comments into account to help improve our...
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Jesse and his team, especially Julie and Bo, we're remarkably helpful to a fittest time home buyer. They were always available to answer questions and give clarification. They were earnest in their interactions throughout the
Reply from Jesse Cronen - Northpointe Bank
August 31st, 2026 05:23 PM
Rachel, I'm grateful for your kind words. It's wonderful to hear that you found my team, including Julie and Bo, helpful during your first home buying experience. I'm glad we could provide the support and clarity you needed.
Took time to explain everything when I had questions and kept me informed throughout the process
Reply from Chad Paris
September 7th, 2026 04:58 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Well organized and easy to work with
Reply from Owner
August 31st, 2026 05:24 PM
Thank you for the great rating, Christen. Your feedback is truly valued, and I'm pleased to know you had a positive experience.
was always documented well and explained
Reply from Jesse Cronen - Northpointe Bank
August 30th, 2026 02:27 AM
Christen, I'm grateful for your feedback. It's good to hear that you felt the documentation and explanations were clear throughout the process. If you have any further questions or need assistance, feel free to reach out.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender