Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Kelly was very prompt and communicative throughout the process . We appreciate her help!
Reply from Kelly Lee
October 27th, 2025 12:48 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Cindy M
Reply from Owner
October 21st, 2025 11:59 PM
I appreciate your high rating, Cindy. If there's anything more you'd like to share or discuss, feel free to reach out.
Jesse and the team were wonderful to work with. Jesse took the time on a few occassions to explain the all-in-one loan and answer all of my questions. He was very prompt in getting back to me when things came up and was even able to push the...
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Reply from Jesse Cronen - Northpointe Bank
October 20th, 2025 08:57 AM
Cindy, I appreciate your kind words. I’m glad we could make the process go smoothly for you and clear up any questions about the all-in-one loan. It was important to address your needs promptly and ensure an early closing. If you ever have...
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Lindsay is the best! She’s very accessible and always answers any questions I have! Even if it’s at 9 pm. She goes above and beyond and makes buying a home and finding the best rates and loans as easy as possible. So glad we got to work with...
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Reply from Lindsay Ratterman - Northpointe Ban...
October 28th, 2025 05:25 PM
Just love the opportunity to help make your new house a home! Thank you for always trusting me for the years of mortgage financing! It doesn't go unnoticed!
Communication with down payment wasnt clarified with the buyer before writing settlement.
Reply from Lindsay Ratterman - Northpointe Ban...
October 20th, 2025 01:28 PM
I appreciate you sharing your feedback with us, it truly helps me improve. I'm genuinely sorry to hear that I didn’t fully meet your expectations with the solutions that were provided. Thank you for the opportunity to assist with your home...
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Jeff Prow - Northpointe Bank has received a review with 5 star rating from Joel O
Reply from Owner
October 20th, 2025 08:58 AM
Joel, I appreciate the 5-star rating. Your feedback is valued. If there's anything more you'd like to discuss or if you have any questions, feel free to reach out.
Informative and kept us updated through every step of the process.
Reply from Jesse Cronen - Northpointe Bank
October 19th, 2025 08:19 PM
Thank you for sharing your experience. It's encouraging to hear that you felt informed and updated throughout each step. Ensuring clear communication is an essential part of my approach, and I'm pleased it made a positive difference for you....
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John Dziedzic - Northpointe Bank has received a review with 5 star rating from Paige T
Chad and team were super helpful and responsive. They helped me throughout the process and answered all my questions as they came up. I enjoyed working with them
Reply from Chad Paris - Northpointe Bank
October 28th, 2025 03:57 PM
Thanks so much Paige and trust me, we enjoyed working with you too!!! You all were great to work with as well and so thankful you all reached out for help on your new house!! Yuliya and I are beyond excited for you guys and hope you all make...
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Once again, Tyler provided a clear and accurate path in financing my home. There was never a question in my mind as to Tyler's ability and honesty. Thank you and grateful.
Reply from Tyler Jenkins - Northpointe Bank
October 16th, 2025 06:15 PM
Sue - as always it was a pleasure working with you :) Thank you for trusting me with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender