Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
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Russ Jameson - Northpointe Bank
Russ did an outstanding job. Kept me informed and always quick to answer any questions I had. I'll recommend him to everyone!
Reply from Russ Jameson
November 18th, 2025 02:23 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
More attention to detail. Common sense decisions on provided documentation submitted.
Reply from Jesse Cronen - Northpointe Bank
November 12th, 2025 05:08 PM
We're grateful for your feedback, as it helps us continue improving. I’m sorry to hear that our solutions fell short of your expectations, and I appreciate the opportunity to assist with your home lending journey.
Lindsay is the best! Caitlin is also great!
Reply from Lindsay Ratterman - Northpointe Ban...
November 12th, 2025 09:46 PM
Means so much that I was able to help you out, sweet lady. Please let me know if you need anything in the future!
Working with Tyler and his team was a very positive experience. I felt like he made the process as easy as possible on our end and did everything he could to get my family in the house of our dreams on his side. His communication skills are...
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Reply from Owner
November 13th, 2025 12:00 AM
Patrick - This one hit close to home for me with our BU connection and I'm insanely grateful for the opportunity to serve you and your family! Congratulations again!
I had a great experience with working with Tyler and his team. I spoke with Tyler multiple times per week and he was available at all hours for questions and to offer direction. I would definitely recommend to anyone and would reach out again...
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I had a great experience with working with Tyler and his team. I spoke with Tyler multiple times per week and he was available at all hours for questions and to offer direction. I would definitely recommend to anyone and would reach out again...
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Reply from Tyler Jenkins - Northpointe Bank
November 13th, 2025 12:37 PM
Kevin - my man! Super grateful to work with you and help guide you into this new chapter! Congrats again!
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Fred Couch - Northpointe Bank
Speaking with Fred was more like speaking to a friend. There were some early concerns with the property we were interested win and Fred had solutions to help us get the property we were interested in. Fred also stayed with us for nearly a year...
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Reply from Fred Couch
November 15th, 2025 03:26 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Robbiccaa W
Had a great experience as Tyler as the lender along with his assistant Kaelin who both kept me and my husband updated throughout the entire process! They were able to explain what was needed and why in order to make a smooth transition. We...
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Reply from Tyler Jenkins - Northpointe Bank
November 13th, 2025 12:37 PM
Rob - as always it was fun working with you and Cory on this one! Congrats on saving and being able to focus on your family and kiddos this holiday season!
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Russ Jameson - Northpointe Bank
Russ was the best. We loved how he told us exactly what was needed without any sugar coating kind of guy. We put our all into Russ after getting denied by several other mortgage companies. From day one he said he would get our loan to the finish...
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Reply from Russ Jameson
November 15th, 2025 02:22 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender