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Ruoff Mortgage - Louisville, KY

Louisville, KY

4.96

(123)

Mortgage

Mortgage Loan Officer

Contact Info

(502) 206-0369

Louisville, KY

https://www.ruoff.com/lending-centers/louisville

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.96

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Experience.com

4.84

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From start to finish was just about 30 days. The stress was minimal and the process as painless as possible. Nino and Deedee were easy to work and kept us informed throughout the entire process. This was my first home purchase and if I ever...

Reply from Nino Arapi

April 13th, 2026 03:11 PM

I'm pleased to hear that your first home purchase was smooth and stress-free, Tiffany. It's great to know that Deedee and I could keep you well-informed throughout the process. Should you decide to make another purchase in the future, I would...

Working with Nino was a great experience! He was great at communicating and letting me know all my options. Highly recommend!

Reply from Nino Arapi, Ruoff Mortgage

April 10th, 2026 03:14 PM

I'm grateful for your positive feedback, Drake. It's encouraging to know that you found the communication clear and helpful throughout the process. If you have any questions in the future or need assistance, feel free to reach out.

Neno was amazing, everything was smooth, if you satay on top of your text and emails and respond quickly, it will be the best experience you will ever have buying a house. Neno was recommended to us previously about a year ago. We could not...

Reply from Nino Arapi, Ruoff Mortgage

April 10th, 2026 03:07 PM

I'm truly grateful for your kind words, Delonzo. It's fulfilling to see your hard work and determination come to fruition as you settle into your new home. Thanks for staying engaged throughout the process; it made all the difference. Should...

I wanted to take a moment to highlight the outstanding work of Nino Arapi, my loan officer. From start to finish, he made what can often be a complex and stressful process feel straightforward and manageable. Communication was clear, timelines...

Reply from Nino Arapi, Ruoff Mortgage

April 4th, 2026 04:52 PM

Thank you, Damianos, for your kind words. I'm pleased to know that the experience was straightforward and manageable for you. It's always my goal to provide clear communication and meet timelines while ensuring all questions are answered thoroughly....

The experience was very easy, fast, and communication was amazing.

Reply from Nino Arapi, Ruoff Mortgage

March 31st, 2026 03:05 PM

I'm glad to hear that your experience was smooth and efficient, Daniel. Communication is important to me, so I'm pleased it made the process easier for you. If you have any further questions or need assistance, feel free to reach out anytime....

The staff was very helpful and was able to walk us through the process with no issues.I would highly recommend

Reply from Owner

January 28th, 2025 06:36 PM

Hello, Theresa. We appreciate you taking the time to share your experience and provide your recommendation of Ruoff Mortgage. Thank you!

Я очень благодарна Зекие и ее команде которая помогла своим опытом и поддерживала нас на протяжении всего процесса покупки дома. Мы очень рады что сотрудничали именно с ними, и всем рекомендуем обратиться именно к ним, так как они профессионалы...

Reply from Owner

January 24th, 2025 12:00 AM

We're delighted to hear about your positive experience with Zakiya and the Ruoff Mortgage team. Thank you for recommending us!

(Translated by Google) I'm very grateful to Zekie and her team for their expertise and support throughout the home buying process. We're thrilled to have worked with them and highly recommend them to anyone who wants to work with them, as they...

Reply from Owner

January 13th, 2025 06:16 PM

We're delighted to hear about your positive experience with Zakiya and the Ruoff Mortgage team. Thank you for recommending us!

Don’t bother going anywhere else!! In the Louisville Ky area, ask for Stephen Demuth!! You will not be disappointed! Especially veterans, Stephen is a PRO!!

Reply from Owner

January 13th, 2025 06:28 PM

Wow! Thank you so much for your incredible review and for choosing Ruoff Mortgage, Brent. We're thrilled to hear that Stephen provided such an exceptional experience for you. We're proud of our team in Louisville, KY, and we're especially grateful...

This is the second time we’ve used Ruoff Mortgage. Chris is always so present and goes the extra mile…in our case many times after hours. I can’t say enough good things about this company. Hoping to not ever have to move again, but if I do...

Reply from Owner

November 29th, 2024 01:57 PM

We're absolutely thrilled to hear that Chris and Ruoff Mortgage were able to assist you once again. It's incredibly rewarding to know that we've earned your trust and loyalty.Chris's dedication to providing exceptional service is a testament...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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