Ruoff Mortgage - Louisville, KY
Louisville, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
Everything went great! Only complaint would be communication!
The communication and the fact that Ruoff treats you like a person and understands their clients needs. We had a small window in which to purchase our home and Nino and Jane made sure we closed exactly when we needed to close. I can't say enough...
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Reply from Owner
September 15th, 2026 02:05 PM
Wes, I'm happy to hear that you appreciated the communication and personal attention from both Jane and me at Ruoff Mortgage. It's wonderful to know we could meet your closing timeline and support your home purchase effectively. Thank you for...
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The communication and the fact that Ruoff treats you like a person and understands their clients needs. We had a small window in which to purchase our home and Nino and Jane made sure we closed exactly when we needed to close. I can't say enough...
read more
Reply from Nino Arapi
September 14th, 2026 04:25 PM
Kevin, I'm grateful for your kind words and am pleased to hear that you felt well-supported during your home purchase. It was my priority to ensure everything went smoothly within your timeframe. Thank you for trusting Jane and me with such...
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Great experience from start to finish. If there were any issues it got taken care of ASAP. Thanks RUOFF MORTGAGE..
Reply from Owner
September 14th, 2026 07:29 PM
Keith, I'm glad to hear you had a great experience with us. Your satisfaction is important to me, and I'm pleased everything was handled promptly for you. Thank you for choosing Ruoff Mortgage!
From start to finish it was a smooth transition. Everyone went above and beyond getting everything in order.
Nino Arapi, Ruoff Mortgage has received a review with 5 star rating from Marcus P
Reply from Owner
August 31st, 2026 04:50 PM
Marcus, thank you for the 5-star rating! I'm happy to know you had a positive experience.
Nino was a great blend of friendly and professional. Clear communication and a trustworthy vibe.
Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:22 PM
Thank you so much! I really appreciate the kind words and the trust you placed in me throughout the process. It was a pleasure working with you, and I’m always here if you ever need anything in the future!
Nino is the loan originator you want on your side, especially in complicated situations. He's knowledgeable, patient, and cool under pressure. He was quick to explain things I didn't understand and I highly recommend him and Ruoff Mortgage....
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Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:23 PM
Thank you so much for the kind words! Every loan has its challenges, and I’m glad I could be in your corner and help navigate them with you. I really appreciate you trusting me throughout the process and taking the time to share your experience....
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Nino Arapi, Ruoff Mortgage has received a review with 5 star rating from Joel H
Reply from Owner
August 31st, 2026 07:10 PM
Joel, thank you for the excellent rating. If you ever need assistance or have any questions, feel free to reach out.
It was very fast, honest and easy!
Reply from Nino Arapi, Ruoff Mortgage
August 20th, 2026 03:24 PM
Thank you so much! Fast, honest, and easy is exactly the experience I want every client to have. I really appreciate you trusting me with your home loan!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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