Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Felix Velez is amazing . Not only is he very knowledgeable, he is professional and has his clients best interest at heart. He answered all of my questions with ease and explained things to me when I didn’t understand. He is great at what he...
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Reply from Felix Velez, Ruoff Mortgage
August 13th, 2025 07:36 PM
Thank you, Larrise, for such a thoughtful review. I'm pleased to know that my approach helped make your experience smooth and informative. It's important to me to ensure my clients feel supported and well-informed. I'm truly grateful for your...
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Felix was amazing. Timely , informative, professional and compassionate.
Reply from Felix Velez, Ruoff Mortgage
March 28th, 2025 07:28 PM
I am thankful to hear that you found my service timely, informative, professional, and compassionate. It was a pleasure assisting you on your home purchase.
Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Clay H
I closed on the house.
Reply from Rodney Reynolds
April 6th, 2025 10:54 AM
I'm glad to hear that you successfully closed on your house, George. It was a pleasure assisting you throughout the process at Ruoff Mortgage. If you have any further questions or need assistance, please don't hesitate to reach out.
Jim made the lending process simple and easy to understand for my wife and me as first-time homebuyers. No matter how many questions we had, he was patient, responsive and knowledgeable. He guided us through every step, every piece of paper...
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Lynne Kearis, Ruoff Mortgage
Lynne Kearis, Ruoff Mortgage has received a review with 5 star rating from Emma R
Reply from Owner
April 15th, 2025 06:33 PM
I'm thrilled to hear about your positive experience, Emma. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and for choosing Ruoff Mortgage.
for
Lynne Kearis, Ruoff Mortgage
Lynne was extremely knowledgeable and so helpful to myself and my fiancé. She made the whole process easy, she always made sure to keep in communication with us and we definitely were so happy to have her help us on this journey.
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Reply from Lynne Kearis, Ruoff Mortgage
April 7th, 2025 07:21 PM
Thank you so much for your kind words! It was truly a pleasure assisting you and your fiancé with your home financing. I’m so happy to hear that the process felt smooth and that you felt well-informed every step of the way. Wishing you both...
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This wasn't my first time working with Jim Cook and each time he's had amazing communication and made things simple and always took the time and had the patience to make sure I understood things. One of the best!
Reply from Jim Cook, Ruoff Mortgage
March 24th, 2025 07:13 PM
Hannah, thank you so much for your kind words and for choosing to work with me again. It's always a pleasure to assist you, and I'm thrilled to hear that our communication and the simplicity of the process have made a positive impact. Your...
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Jim Cook was excellent, will recommend him to anyone else buying a home.
Reply from Jim Cook, Ruoff Mortgage
March 18th, 2025 02:30 PM
Brad, thank you so much for your kind words. It was a pleasure working with you on your home purchase. I’m thrilled to hear you had a great experience and are willing to recommend me. If you ever have any questions or need assistance in the...
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Excellent service!
Reply from Owner
March 28th, 2025 07:28 PM
I am happy that you were pleased with the service, Charisse. It was a pleasure assisting you. Thank you for your kind words!
361–370 of 975
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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