Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Excellent communication with the
Excelente servicio
Reply from Felix Velez
August 31st, 2026 08:31 PM
Fausto, I appreciate your kind words about the service. I'm glad to know you had a positive experience with Ruoff Mortgage.
Scott Dillen and Ruoff mortgage was absolutely the best decision I made! Scott fulfilled every promise!
Reply from Owner
August 31st, 2026 02:00 PM
I'm grateful for your kind words, Alicia. It's wonderful to know that you feel choosing me and Ruoff Mortgage was the best decision. Fulfilling promises is important to me, and I'm pleased that your experience reflected that.
Scott was extremely helpful and accommodating through the entire process! He managed to get everything I needed, keep me informed and make the entire process stress free! I would highly recommend him to anyone!
Reply from Scott Dillen, Ruoff Mortgage
August 18th, 2026 03:28 PM
I'm pleased to know that you found the process stress-free and accommodating, Alicia. Your recommendation means a lot to me, and I'm grateful I could assist you effectively. You and your furry friends now have the home you all deserve. I am...
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people great communication overall great experience
Reply from Rodney Reynolds
August 28th, 2026 07:31 PM
Christian, I'm grateful for your review. It's nice to hear that you had a great experience with the communication and the team. If you ever need further assistance, feel free to reach out.
The process was a little stressful, but the outcome was great.
I loved the open lines of communication I loved the step by step explanation of the process I really appreciated the quality customer care I received it made my home buying experience smooth easy and headache free!!
Reply from Rodney Reynolds
August 24th, 2026 05:12 PM
James, thank you for your kind words. I'm pleased to hear that the open communication and detailed explanations helped make your home buying experience smooth and easy. If you have any more questions or need further assistance, please feel...
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Very patient and dedicated. Made sure I was doing what I was supposed to be doing and always very knowledgeable.
Reply from Owner
August 18th, 2026 03:28 PM
Thank you, Tom, for your kind words. I'm pleased to know that my patience and dedication made a positive impact on your experience. If you need any further assistance or have questions in the future, I'm here to help.
We are incredibly grateful for the exceptional service Felix provided throughout our entire home buying journey! He is, without a doubt, the best loan officer we have ever worked with.What truly sets Felix apart is his commitment to his clients....
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Reply from Owner
August 21st, 2026 07:02 PM
Angel, I'm truly grateful for your generous feedback. It's wonderful to know that my commitment to supporting you throughout the home buying journey made a positive impact. Your trust and recommendation mean a lot to me, and I'm pleased that...
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Our loan officer Felix Velez was fantastic. He listened to our needs and helped us right when we needed it the most. He ensured every detail was handled correctly and on time, which made this entire process an excellent experience.
Reply from Felix Velez
August 20th, 2026 01:16 PM
Angel, I appreciate your kind words. I'm glad I could assist you when it was most needed and ensure everything was handled smoothly. Your positive experience means a lot to me.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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