FirstBank Mortgage - Lexington, TN
Lexington, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Mrs. Donna was there to explain everything all the way! She was quick to assist us and wonderful to work with. I appreciate hwr immensely!!
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Very professional job
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Donna Ross has received a review with 5 star rating from Renee' H
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Great communication .
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Donna Ross has received a review with 5 star rating from Renee' H
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The staff was great to work with and very helpfull.
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Donna responded quickly and answered her phone almost every time, however , was very intimidating when responding with the most popular phrase "This is Federal Law ", Between my wife and I, we have bought and sold many houses over the years...
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Donna was wonderful to work with throughout our loan process. She made everything simple and stress-free and was always available to answer questions. We had a great experience and highly recommend working with her.
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Donna kept us informed every step of the way. As a transaction coordinator, its my job to keep everyone on schedule and I never had to contact Donna for an update as she was always on top of it and ahead of schedule. Would recommend her to...
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Donna was wonderful to work with. She stayed on top of everything throughout the entire process -successfully got us to close on time and had great communication with everyone. If you are looking to buy a home, I would highly recommend working...
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Reply from Owner
September 30th, 2025 05:11 PM
Thank you so much for leaving a kind review, Madalyn! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433