Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Ruoff Mortgage - Lexington
Excellent customer service always from Brad and his team and I will highly suggest his team to any of my friends and family
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Steven D
Reply from Owner
April 23rd, 2024 02:28 PM
I'm so grateful for your fantastic review, Steven! Your 5-star rating greatly contributes to our growth at Ruoff Mortgage. It's been a pleasure to provide you with the best service. If you have any further needs or questions, don't hesitate...
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I would say what I liked the most about the whole experience, was the communication from Anna and the rest of the team. They kept me up-to-date and informed with everything throughout the process with no surprises
Reply from Anna Pitcock
April 23rd, 2024 02:29 PM
I'm so glad to hear that you had a positive experience, Steven! Open and clear communication is something I strive for in all my interactions. It's heartening to know that this approach made your mortgage process straightforward and surprise-free....
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Anna, my husband and I can not thank you enough. Anna is amazing!
Reply from Owner
April 17th, 2024 01:51 PM
Thank you for such a wonderful review! I am beyond thrilled to hear that you and your husband had a positive experience. It was truly a pleasure to assist you both. Your kind words have truly made my day. I am here to assist with any future...
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Anna is amazing, she kept us informed and made the buying process very easy! Thank you for everything Anna.
Reply from Anna Pitcock
April 23rd, 2024 02:29 PM
I am incredibly grateful for your kind words and five-star review, Tiffany! It was an absolute pleasure to assist you through the buying process. Knowing that I was able to make it easy for you truly warms my heart. At Ruoff Mortgage, we strive...
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Racee made the process feel so simple and easy! As first time home buyers we didn’t know what to expect, but Racee walked us through everything and was there for us whenever we had questions or concerns. Very happy with how everything went....
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Racee Greene was very helpful every step of the way! Definitely recommend
Reply from Owner
March 28th, 2025 03:31 PM
Thank you so much Alana!!!
Anna was beyond great! We have no words. She was so personable, thorough, and just an overall amazing person. She explained the entire process to us and we really did not have surprised or any hiccups through our process. Thank you for making...
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Reply from Owner
April 17th, 2024 01:52 PM
Thank you very much, Jenn, for your kind words and the fantastic review! I'm thrilled to hear your experience was so positive. My goal is to make the mortgage process smooth and understandable for everyone, and it sounds like we achieved that...
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Ruoff Mortgage - Lexington
Brad, Amanda and Tammy were professional and extremely patient with me. Thank You.
Reply from Brad Howard
April 25th, 2024 01:22 PM
I'm sincerely grateful for your kind words, Mary. Knowing that you found our team at Ruoff Mortgage professional and patient is truly rewarding. It was our pleasure to assist you through the process, and we're thrilled that we were able to...
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Anna was beyond great! We have no words. She was so personable, thorough, and just an overall amazing person. She explained the entire process to us and we really did not have surprised or any hiccups through our process. Thank you for making...
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Reply from Anna Pitcock
April 23rd, 2024 02:30 PM
I’m overjoyed to hear such wonderful feedback, Jennifer! It was my absolute pleasure to guide you through the process and ensure everything went smoothly. Your kind words really made my day. I'm committed to providing the best experience possible...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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