Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
From start to close Anna was on the ball and constantly checking in to make sure I understood where we were and what was going on! Whenever I had a question I knew I wouldn't be waiting long for an answer from her. She made the home buying...
read more
Reply from Owner
November 4th, 2024 04:59 PM
Hello Randi, Thank you so much for your feedback! I'm thrilled to hear that you felt supported and informed during the entire home buying process. It is always my goal to make sure my clients fully understand each step and can rely on me for...
read more
From start to close Anna was on the ball and constantly checking in to make sure I understood where we were and what was going on! Whenever I had a question I knew I wouldn't be waiting long for an answer from her. She made the home buying...
read more
Reply from Anna Pitcock, Ruoff Mortgage
November 4th, 2024 05:00 PM
Hi Randi, thank you so much for your incredibly kind words and the 5-star rating! I'm thrilled to hear that you found our home buying process easy and that I could assist in making that happen. It's always my goal to keep my clients informed...
read more
for
Ruoff Mortgage - Lexington
Very professional and willing to go extra mile to help me through this experience!!
Reply from Owner
October 4th, 2024 01:36 PM
Hi, Mary. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
Racee is the best! She gave us amazing customer service. We are so glad someone recommended her to us and we would highly recommend her to others!
Reply from Owner
March 28th, 2025 03:22 PM
You are so kind Charleah! And I could say the EXACT same about you!!! Thank you :-)
Took the time to explain everything and was just a good experience working with you guys
Reply from Anna Pitcock, Ruoff Mortgage
November 4th, 2024 04:59 PM
I'm delighted to hear that you had a good experience, James. At Ruoff Mortgage, we pride ourselves on ensuring our clients are fully informed throughout their entire process. I'm glad I could contribute to making your mortgage application a...
read more
I had a great experience, Racee was so helpful and easy to talk to!
Reply from Owner
March 28th, 2025 03:22 PM
Thank you Elizabeth!!!
You guys kept me informed every step of the way. Thank you
Reply from Anna Pitcock, Ruoff Mortgage
September 19th, 2024 06:01 PM
I'm so glad to hear that you appreciated our communication throughout the process, Jennifer! You were such a joy to work with over the past year. Ensuring you're kept informed is a priority for us at Ruoff Mortgage. Thank you for the high rating...
read more
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Mike S
Reply from Owner
September 19th, 2024 06:02 PM
Thank you so much for your positive feedback, Mike. It was truly my pleasure to assist you. I'm thrilled to hear that you had a satisfactory experience with me at Ruoff Mortgage. Your 5-star rating means a lot and serves as a great motivation...
read more
Anna was very thorough and helpful along my journey to get everything done for the loan. Her knowledge was great and was always available if I had a question regardless of the time of day.
Reply from Anna Pitcock, Ruoff Mortgage
September 19th, 2024 06:02 PM
Thank you so much for the kind words, Michael! I'm thrilled to hear that you found my service helpful in your journey to secure a loan. I always strive to be available for my clients regardless of the time of day. I'm glad that I could assist...
read more
for
Ruoff Mortgage - Lexington
No surprises and friendly
Reply from Owner
August 23rd, 2024 01:28 PM
We deeply respect and appreciate your feedback. Thank you for taking the time to share your experience with Ruoff Mortgage.
311–320 of 797
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us